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Pieces of the ocean exceeded expectations

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Lionfish hunter

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I bought a rainbow splice from poto a few weeks ago. It showed up and basically died on one half. I emailed them just so they were aware it was not doing well and could die, not to try and get a replacement. More of a status update and I said I was doing everything possible to save the coral. They emailed me back saying a replacement was being cut and would ship out in 2 weeks. They replaced a 600$ coral that was only half dead, very impressive. The replacement showed up today happy as a clam. Their 14 day guarantee is no joke.
 
Sounds like really good customer service although it makes it sound like you're getting gouged on the price if they don't mind simply cutting another $600 worth of coral no questions asked.
 
Sounds like really good customer service although it makes it sound like you're getting gouged on the price if they don't mind simply cutting another $600 worth of coral no questions asked.
Wether it's gouging or not, they could have sold that piece they gave me for free for probably 700$ or $800 fairly easily.
 
In all honesty this piece is a steal at 600$ for what people are willing to pay for a splice.
 

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Yes, that is a very good price. I’ve purchased 3 at higher prices. I was making sure I had backups (;
 
I’m happy there’s a vendor that will reply to an email. I’m not too happy with TCK, spent a lot lately and both LV tenuis dead within days. Splices and everything else is fine. Maybe they don’t t ship well. Anyways, sent them an email the first time, no reply. Sent another to see if they reply. WWC reply’s, not TCK. I do have other tenuis that are fine for those who will ask that question.
 
Sounds like really good customer service although it makes it sound like you're getting gouged on the price if they don't mind simply cutting another $600 worth of coral no questions asked.
Not if the 600 dollar customer comes back again and again and again.

Also, if I had a 600 dollar acro frag in my tank I would be sleeping next to that thing guarding it 24 7 from everything else in my tank.

Beautiful stick OP
 
Been to POTO twice and overall great guys and beautiful coral. Highly recommend. My corals made it 30 hours in a car (a few other fish stops on the way home).
 
Not if the 600 dollar customer comes back again and again and again.

Also, if I had a 600 dollar acro frag in my tank I would be sleeping next to that thing guarding it 24 7 from everything else in my tank.

BeautifWell I just mean their margins must be very high to eat shipping twice and the growing cost of a $600 frag...
Well I just mean their margins must be very high to eat shipping twice and the growing cost of a $600 frag...
Agreed. I’m having a ‘why did I do that moment’ (: I’ve purchased quite a few high priced lately. I guess it comes down to what you want in your tank.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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