PLEASE HELP! kessil Ap9x is driving me crazy!

[JNalley]

I have to be doing something that’s simple to fix, with others not having this issue.

K, can you show me this screen?

 

[jttide]

K, can you show me this screen?

 

[JNalley]

Does the preset "Tuna Blue" have any activity at midnight in it? And is the AP9X present in any of the other lighting setups?

 

[jttide]

Does the preset "Tuna Blue" have any activity at midnight in it? And is the AP9X present in any of the other lighting setups?

Does the is look right?

 

[JNalley]

Does the is look right?

Yes, but if the moonlight is turned off on the main screen, I didn't think your issue is moonlight settings...

If I was there I could probably figure it out, but I'm not. Call Kessil customer service tomorrow, they answer quick and they're super helpful... Last got my issue solved when I first got it in like 5 minutes

 

[jttide]

Yes, but if the moonlight is turned off on the main screen, I didn't think your issue is moonlight settings...

If I was there I could probably figure it out, but I'm not. Call Kessil customer service tomorrow, they answer quick and they're super helpful... Last got my issue solved when I first got it in like 5 minutes

Will do! Thank you for taking the time to respond and help. Much appreciated