Not in my case! I contacted them with an issue on my Gyre controller and they were all over it. new piece in hand within three days. In my opinion, the customer service and product support is top notch. Perhaps the OP should have contacted the vendor before asking on a forum.its takes them a bit to get around to responding at maxpect.
lol
Glad it's working out! I'm using a 150 vertically in my 60 cube but it's dialed way back compared to using it my old 180.
Yep, should have looked. You're absolutely correct. I often see crazy things on the Porsche forums and photography as well where the consumer results to forums rather than the vender first. In my experience, the vender is your first contact. I'm sure they want to know of issues and have the opportunity to wow their clientel regarding their products before things go more public. My Wife is a swim suit designer and I often help with the random issues and quality control. We absolutely appreciate our supporters as I'm sure the bigger venders here do as well. Although they are big, this is still a relatively micro market in terms of hobbiest. I unknowingly spoke out of turn.
