banghair
Community Member
- Joined
- Jun 12, 2022
- Messages
- 67
- Reaction score
- 49
- Location
- Port Coquitlam, BC
- What state or country do you live in
- Canada
EDIT: Got it fixed. Instead of pressing the button unplugging and then plugging back in while still holding the button I only held the button while plugging back in.
My power went off in the middle of the night (saved everything with manual aeration) once the power was back on everything started again except the light, I went to the app and it wasn’t connecting, after about 10 minutes it started connecting again.
Well my light was all messed up and starting ramping down at 11AM for some reason, I go on to the app and it tells me to update device, big mistake because now it won’t connect at all.
I’ve tried the factory reset like the website says, I’ve simply unplugged it and plugged it back in, I’ve turned off my phone and turned it back on, checked all the settings, even uninstalled and reinstalled the app, nothing is working.
I have no idea what to do. Anyone have any remedies? I have already emailed them directly.
My power went off in the middle of the night (saved everything with manual aeration) once the power was back on everything started again except the light, I went to the app and it wasn’t connecting, after about 10 minutes it started connecting again.
Well my light was all messed up and starting ramping down at 11AM for some reason, I go on to the app and it tells me to update device, big mistake because now it won’t connect at all.
I’ve tried the factory reset like the website says, I’ve simply unplugged it and plugged it back in, I’ve turned off my phone and turned it back on, checked all the settings, even uninstalled and reinstalled the app, nothing is working.
I have no idea what to do. Anyone have any remedies? I have already emailed them directly.
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