Most of these errors are due to contamination of the bottle or the reagent. I’m not saying that there can’t be differences in the reagents but there are so many things that can affect the test that it’s often not the reagent that is at fault.
Here’s how I have got more consistent results.
1) Always flush the vials out with RODI water after use and store them full of RODI.
2) Clean the vials thoroughly before the initialization and before the test.
3) Always use a single vial (not one for the initialization and a different one for the test) and make sure it is always put in the checker the same way round (I put the 10ml mark facing me).
4) Keep the reagent bottle closed as much as you can.
5) Count the number of tests (I mark them on the bottle). The bottle is good for 25 tests but there is more than 25ml fluid in there. Once I’ve done the 25, I throw the bottle away.
6) Possibly a controversial one, but I never clean the syringe and I don’t let the tip touch anything. I couldn’t guarantee that it was completely dry after cleaning, and think this may have been affecting my results.
7) It has been reported that some of the 10ml lines on the vials are not accurate. I haven’t had this problem but, if you are getting inaccurate results, it might be worth measuring the sample water with a syringe.
8) Make sure the battery is not flat.
If you’ve done all of this and there are still big errors, then I would start question either the reagent or the colorimeter.