Profilux Help

dbraun15 · Dec 8, 2017

I purchased my tank from a good friend a few years ago and didn't change any settings/timers on his profilux. He helped me get it set up and running. He no longer has the computer/access to the unit. In the last week, my lights have completely changed settings---don't know how to change/don't have accesss etc. They were set to come on at 11:00 am and go off at 10:00 pm....now they are on at about 3:00 am and go off by 2:00 pm...never even home to enjoy the tank. I'm at a loss...by no means am I technologically sound. Any ideas/help that you can provide would be greatly appreciated.

Vinny@GHLUSA · Dec 8, 2017

Is the ProfiLux showing the correct time?

If nothing was touched or changed, the controller will not randomly make changes to your lighting schedule. To which Illumination channel(s) do you have these lights assigned to?

Support@GHLUSA · Dec 8, 2017

dbraun15 said:
I purchased my tank from a good friend a few years ago and didn't change any settings/timers on his profilux. He helped me get it set up and running. He no longer has the computer/access to the unit. <cut> Any ideas/help that you can provide would be greatly appreciated.

Do you know the model number, and firmware version of the ProfiLux? Model number can be found on bottom of unit, or if you can post a picture of the rear of the unit, showing the ports... If you power cycle the unit it should show the firmware version on the display during boot... this would help direct you towards getting a computer hooked up.

dbraun15 · Dec 8, 2017

I will get that to you later today when I get home. Thanks!

dbraun15 · Dec 8, 2017

I took the pics you requested. As I played with the unit I found that the time listed was a little after 02:00:00...it's currently 18:30:00 here. I found how to change the time on the unit, but can't get it to save. Thanks for the help.

dbraun15 · Dec 11, 2017

How do I get the time to remain saved on the unit? I can change the time but it reverts back to what it was...is there a trick to keep the changed time. Thanks for your help.

Lasse · Dec 11, 2017

Do you have access to the computer program for p2

Sincerely Lasse

dbraun15 · Dec 11, 2017

I bought the unit used from a friend...don't have any computer access. Any way to find that? I'm not very technological, so any help would be appreciated.

Lasse · Dec 11, 2017

Her you have the programming guide. There is two different Clocks in the unit. You should do your changes under the Clock menu. Under Menu 7 you probably find "internal time" There can´t you change the time

Sincerely Lasse

dbraun15 · Dec 11, 2017

Thanks Lasse. I'll try to maneuver the system when I get home tonight.

dbraun15 · Dec 12, 2017

I was able(thanks to the manual Lasse attached) change the time on the controller, but it didn't accomplish anything. Lights still came on at 2:00 am as they have been for the last week. @Marco@GHLUSA ...any suggestions?

Support@GHLUSA · Dec 12, 2017

Are your lights only controlled through power socket ON/OFF by the P2?

dbraun15 · Dec 12, 2017

Marco@GHLUSA said:
Are your lights only controlled through power socket ON/OFF by the P2?

Yes

BigAl07 · Jul 12, 2018

Did you ever find a solution to this problem?

dbraun15 · Jul 12, 2018

Yes, I was able to maneuver through the timing on the actual unit and have gotten it corrected...I have to do it a couple times a month as power outages create the issue.

BigAl07 · Jul 12, 2018

dbraun15 said:
Yes, I was able to maneuver through the timing on the actual unit and have gotten it corrected...I have to do it a couple times a month as power outages create the issue.

Is it possible the onboard battery is faulty and not holding the time during outages? IIRC it's a simple "coin type" battery but I don't remember the specifics beyond that.