So you're saying go ahead and run the airstone full blast in addition to the HOB and the powerhead?? I've heard many say don't do airstone unless you are doing something like prazi which is eating up the oxygen.
I cleaned the tank in the sink with just water. Scrubbed it, dried with with paper towels. Painted the bottom. I didn't add water for days, made sure I fully cycled it as well.
The only other thing I can think of is the top of the tank which is one of those aqueon hoods - plastic back with cutouts, glass in middle for light fixture to sit on and flip up plastic front cover. Could the issue be this type of cover? Should I be going with an open top mesh?
I would use an open mesh cover, but, there was a thread a while back that tried to document that even with a glass top, there is still adequate gas exchange (I'm not Sure I totally buy that - but thats what they said).
I'm glad you contacted the LFS. Did you add anything to the water like a medication, etc? Or were you just observing? (sorry if you already said it - I don't remember).
I believe someone else mentioned this - but do you know if the LFS had copper or any other medication in their tank? I would say (while waiting for your answers) - that the possibilities are (Not in order of likelihood):
1. Bad luck /poor quality fish and they just happened to die after the move - i.e. the had an underlying disease.
2. An unknown contaminant in your current tank, HOB filter, etc. That even though you cleaned - it's still present.
3. Ammonia that was not measured by your alert badge - especially if you have some medication in the water.
4. Oxygen
(note 3 and 4 would to me have hurt both fish at the same time.
5. A disease that was present - the LFS was using a low dose medication in their tank - and when moved, the disease took over your fish.
6. If you are dosing something to your tank - you overdosed.
7. Something else - like the LFS didn't really have the fish for 3 weeks, etc etc.
I know it's hard to try to figure this out - and it's easy to see your frustration with all of this. I would carefully think over what 'might have happened' - anything you overlooked (did your 'scrubber' have some soap on it somehow.