Radion Programming help

[Jonreefer]

to get the program into the radion. Click the schedule options drop down then click import and then select the file. it will uplaod it into the light fixture. and yes the ecosmart software is a PITA. When i had mine it would get annoying how many times it would say offlie and i ould have to unplug and plug back in or restart software. It would totally screw up my light and led ontop would turn ornage then i would need to do a factory reset to get the light to work again. or the annoying site is down for maintenance and cant do any edits. Best thing to do with ecomart software is setup your light and then dont mess with it again. There just seems to be so many issues with an issue popping up the more you use ecosmart. I dont miss it

 

[Longnose Hawkfish]

should I be using chrome or internet explorer?

 

[fisharefriends]

well ecotech suggests we use chrome anyway ...

 

[Longnose Hawkfish]

Ok thanks. What is a good percentage of intensity to run the LEDs at?

 

[rlman41299]

Looks like you have figured things out. Lighting intensity will depend on a lot of factors. How big is the tank, how deep, what corals you keep and so on.
But one thing you should never forget is to acclimate your livestock to your new lights slowly.
I have 3 radion gen3 pro on my 90g and my intensity in no more than 55%, lights are hanging 11" above water line and i have a mixed reef. Just to give you an idea.

 

[Longnose Hawkfish]

93 gallon cube, 24 inches deep, plan on doing a mixed reef.

 

[SloppyJ]

Which radion did you end up with?

You have to be connected to program the lights (green mark).

 

[Longnose Hawkfish]

The gen3. And I couldn't do it yesterday because I don't have my laptop with me.

 

[Diesel]

You got It taken care of?

 

[Longnose Hawkfish]

No not yet. I couldn't get a laptop today to use. But as soon as I get it done I'll make sure to let you all know

 

[Longnose Hawkfish]

It keeps doing this every time I open the connection manager

 

[Diesel]

I guess you need a firmware reboot from Ecotech.
Shoot them a email or call in the afternoon, not in the morning as the run the beginning of the week meetings and update their hardware before noon on almost every Monday.

 

[Longnose Hawkfish]

How do I do that? And what do I tell them to do?

 

[Longnose Hawkfish]

And then it says it updated. And then it won't open and I have to redownload.

 

[Diesel]

Keep refreshing your download, without a proper working connection manager radion won't work.

connection manager | EcoTech Marine

If you have still problems contact Rob @ [email protected]
or Ryan @ [email protected]

They can perform a "logmein" session to set you up.

Here you go.
PS: you do need a laptop in order for them to login and reset your radion.

 

[Longnose Hawkfish]

Why does it need to be a laptop? And what would a reset do?

 

[Longnose Hawkfish]

If I got a reef link, could I skip ecosmartlive?

 

[Diesel]

Why does it need to be a laptop? And what would a reset do?

Or a notepad, as long you can go online with it.
And no it can't be a smartphone.

If I got a reef link, could I skip ecosmartlive?

Nope you can't.
ESL is the server you login to for the program.

 

[Longnose Hawkfish]

So what should I do to solve the problem? Would trying a different computer change anything at all?

 

[Diesel]

You can try but I strongly advise you to contact Ecotech, their customer service is top notch and within 20 min after they login you be up and running and enjoy your light.
It's a win-win here.