I bought the Deltec twin Tech CRTT 1500 Auto Calcium Reactor to replace the Aquarium Engineering Auto reactor I have. I tried numerous times to get it to run stable and could never get it to keep the Alkalinity where I wanted. It would work for a couple days and then the Alkalinity would spike. After 4 different times over a couple of years It's now a paper weight in my Basement.
Running into the same issue! Got mine last year and had pump issues they went with cheap jeabo pumps and you can tell.
For such a premium price point sad!
I sent a email to get a new pump and they told me the following. Pretty disappointing get no product support with parts. They want you to buy a new controller and pump. The reactor is about 1 year I’m highly disappointed!
Hello Toly,
The reason I ask what version of the feed pump you have is that there was a recent upgrade between last year and this year to the 1.3v. I do not see a record of an account tied to this email that purchased a unit that was sourced from our US facility.
I will explain your options regarding a Deltec sourced feed pump for your CRTT.
We no longer sell the 1.2v of the feed pump since the upgrade. This is why it is permanently out of stock.
The
1.3v feed pump must be used with the new 1.3v controller since the electronics of the pump have been moved to the controller housing to prevent overheating. The retail disparity between the pump as an individual item, and the controller with it would go from $80 to a $400 purchase.
It is likely you still have the 1.2v since this was a recent change.
I am sure there are pumps with similar specifications that can replace the 1.2v but I simply do not have anything other than the incoming 1.3v and controller 1.3v to provide. Jebao made our previous versions so they could likely help with finding a similarly rated pump.
I have a shipment from our manufacturer expected to arrive in 6-8 weeks that will include the upgraded equipment. I can add you to the list if you would like.
