bradleywins13
New Member
My disappointment with Rare Reef(CoralCon) is nearly inexplicable. I was one of the few people at CoralCon who attempted to defend them even though the show was a complete disappointment. However, after my most recent transaction with them as a vendor and a business, I am done trying to defend them. The show was unorganized and seemed like it was thrown together at the last minute. The doors opened late both days; the "goody" bags mostly had advertisements in them (The only reason I got some flake food in my bag was because I was one of the first few people in the door).; the raffle was not all it was made out to be and was also completely unorganized. It was not worth the trip down from Georgia and certainly was not worth the entrance fee. While at CoralCon, I purchased two corals from Rare Reef directly. I was looking for a specific piece and I was told that I was getting it. However, when I got the corals home and they opened up in my tank, turns out I received something different than what I was told. I looked up their website to find out what I received and found a very similar piece listed for nearly half the price I paid. The owner admitted to me at the show that the guys helping him had no idea what they were doing and that he doesn't know what is listed on facebook and for how much because "someone else handles that." So if you ask these guys in person you will get at least two different answers, both of which will be different than what is on their website and facebook. When I brought the mix up to the attention of Rare Reef I was told I could ship it back to them and they would refund the money but that I should be satisfied with the coral I received and the price I paid for it. Apparently these guys have no clue what it means to run a business. I was looking for a very specific piece and would not have spent one dollar on this coral because it was not what I was looking for. After several emails back and forth in an attempt to come to a fair resolution, they simply stopped responding. They ripped me off and their only solution was for me to pay to ship the piece back to them. I would not recommend this business or CoralCon to anyone. Waste of time and money.
