Received wrong zoas

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Mike N

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Hi, I received my order today from you guys.
The first frag, the sour apple looks exactly like it did in the picture.
The second frag was supposed to be hurricane zoas. I don't know what I received, but it definitely isn't what's in the WYSIWYG picture.

WHAT I GOT:
20190409_132501.jpg

THE WYSIWYG PICTURE:
20190405_120003.jpg

No magnifying glass needed to see that these are completely different.
I tried to call you guys a couple times, I keep getting a voicemail.
 
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My issue has been handled with extreme speed at no additional cost to me.
A+ customer service! I will be ordering again soon.
 
@TopShelfAquatics went above and beyond to correct this mistake.
Less than 24 hours elapsed before TSA had the correct zoas (and a freebie) in my hand.
Bravo! ;)
Happy to get that taken care of for ya sir! Enjoy :)
 
I picked up a Blooming Rose, Bill Murray and Beach Bum from TSA at Rap. All frags look super healthy and really nice but wish I grabbed this Zoa too!
 

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