Sgt Jonny
Active Member
Hi everyone, I just wanted to share this video on why I think Red Sea is number one in customer service. If there's any question as to what test kits to use, watch this video. Thanks Red Sea...
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Red Sea...you ROCK!
- Thread starter Sgt Jonny
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
Daytonareefing
Active Member
Let me say you were lucky I had a problem with there Aiptasia x and it took a month of emailing them back and forth and they said they shipped it then I didn't get anything so 2 weeks later I email them and they say well you need to email a copy of the receipt which I did so it took altogether a month to finally get a replacement. It soured me on there products I still have the emails saying they shipped it then saying we need the receipt before we can ship it which would have been fine if they would have said that up front.
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
