Reef Breeder Customer Service

[757phil]

Just wanted to tell everyone how absolutely exceptional the customer service is at Reef Breeder. Reef Breeder Exo ATO was giving me some issues. Called and spoke with Logan. After talking thru my concerns, and getting advice, he felt it would be better to simply send me a replacement and return shipping label now and when I had time to swap the units out I could send the old unit back. I really wish companies would learn his methods, as they now have a customer for life!

 

[Ron Reefman]

Logan is a really good guy and is committed to good customer service. I worked for a competitor of Reef Breeders for a couple of years. After they sold out to China I became a Reef Breeders customer and have been for quite a few years now!

 

[ravi197699]

I can second that, I bought close to 10 50" fixtures from Logan and communication is aaaa++++ and he takes care of his customers new or old, transactions are always seamless.

 

[vetteguy53081]

They are always top notch

 

[Cell]

I've never had to deal with RB CS yet but I love my Photon 48 V2 and wouldn't hesitate to purchase again.

 

[ravi197699]

I've never had to deal with RB CS yet but I love my Photon 48 V2 and wouldn't hesitate to purchase again.

it is good product, it was lacking controllability with upgrade board that takes care of that as well, par per dollar and coverage is great value,