Reef Kinetics Lab Discussion

[DatsoonDave]

Hello Dave, please be aware that the ABC tests you have been using are in the beta testing phase as stated on the app, and may not be functioning correctly on all devices. We would suggest using alternative test kits to obtain accurate results. Our recommendations are as follows:

- KH: RedSea or Salifert
- Calcium: API
- Magnesium: RedSea or Salifert

Thank you and have a great day!

Aaah. Ok. That makes sense. My API always comes back as 'indistinguishable'. Maybe the reagents aren't fresh.. I am not sure
Thank you for the reaponse

 

[Reef Kinetics Verified Sponsor]

Aaah. Ok. That makes sense. My API always comes back as 'indistinguishable'. Maybe the reagents aren't fresh.. I am not sure
Thank you for the reaponse

I will request a support agent to send a detailed troubleshooting guide for your previous results. Meanwhile, I will attach the complete manual that you might have not received with the unit to check for everything.

 

[Reef Kinetics Verified Sponsor]

Aaah. Ok. That makes sense. My API always comes back as 'indistinguishable'. Maybe the reagents aren't fresh.. I am not sure
Thank you for the reaponse

An email was sent to the email: Dave.b****@gmail.com with the recommendations