I the vid won't work for me. But I think I might know what the issue is. Did you prime the pump when you turn it on? I think the instructions say pinch the air line and that should get it going. I had a bh1000 but somehow during a move the acrylic broke.
Check the directions like I said before try to pinch the air line to the pump with the silencer on it.
i have heard a lot of good things about the reef octopus brand protein skimmers. if i remember right i seen a video where a guy had put it in a 5 gallon bucket to let it cycle through and it only took him 3 or 4 days. also he mentioned priming the pump as well. good luck and let us know how it works for you!
I have the BH2000 and it is a ***** to get started. I used to power on and off like 20 times (with the airline pinched off) until it would start (prime). Someone on another forum told me if you blow in the airline that helps it start. Also I suggest pointing that output pipe in the tank towards the back wall. And don't use any of the sponges that came with it.
I have the same model and its been up and running for about 7 months on my 30 gallon + sump. I love it! its quiet, skims wet or dry. I dont use the sponges either. I think it took about 3 weeks for all the microbubbles to stop and for it to be broke in