Reef Pro Reviews

[Wrassenaround]

I am thinking about placing an order with Reef Pro and I am very intrigued that their fish are "conditioned". I do not have a QT tank setup and don't want to set one up (space being the reason).

What has the experience been with Reef Pro? Has the livestock been conditioned and healthy when they arrive? Any feedback would be greatly appreciated.

 

[SaltyT]

Conditioning a fish just means acclimating them to captivity and getting them to eat prepared foods. I've ordered several fish from Reef Pro all of them arrived in good condition and ate prepared foods right away, but their fish aren't guaranteed to be disease-free since they do not put them through a full treatment protocol. There's always risk involved if you add a non-quarantined fish to your tank.

 

[Wrassenaround]

Conditioning a fish just means acclimating them to captivity and getting them to eat prepared foods. I've ordered several fish from Reef Pro all of them arrived in good condition and ate prepared foods right away, but their fish aren't guaranteed to be disease-free since they do not put them through a full treatment protocol. There's always risk involved if you add a non-quarantined fish to your tank.

As much as I don't want to I'll probably end up setting up a QT Tank. I feel that its the most fail safe way to introduce livestock

 

[Reefer911]

As much as I don't want to I'll probably end up setting up a QT Tank. I feel that its the most fail safe way to introduce livestock

I thing once you set it up you'll be glad you did. That was the case for me when I made the decision to go fallow...actually I had fish dying so the decision was made for me and I had no other choice lol. But once it was set up it was no big deal

 

[Elliott ll]

I just received an auction won Longnose Black Tang, while it is alive and fat, its covered in Ich.

For some reason I can't edit my post, but I believe it was not Ich, but mucus plugs from shipping stress. I would highly recommend Reefpro.

 

[Reef Pro Verified Sponsor]

For some reason I can't edit my post, but I believe it was not Ich, but mucus plugs from shipping stress. I would highly recommend Reefpro.

This Black Tang does not have any Ich, it has been here for nearly 3 months.

As you can see in the photo the fish is flawless, and fat. not a single spec or scratch.

 

[ninjamyst]

I would love to recommend reef pro but they kind of screwed me over on my first order 2 weeks ago.

I won an auction for a pair of blue star female wrasse. I also picked two acro frags since I figure I have to pay shipping for the fishes anyways.

I emailed them after I won the auction that I would like to add an ornate wrasse to my order. Their website shows they have 4 in stock. They emailed me back saying they are out...so then why does the website show 4 in stock? I went back the next day and now stock shows 0. Ok that's fine. Maybe the website is outdated.

And here's when the bait and switch happened....

I get an email after my order was shipped that the female leopard wrasses I won were not in healthy condition. But they shipped my acro frags anyways. They should have held my shipment and offered me a chance to replace the wrasse with another fish order or wait for the next auction to end the next day. I paid shipping for two tiny acro frags. They could have also to ship me my wrasses when more come in stock. But they refused.

Then I check the upcoming auction and they have both the female leopard wrasse and ornate wrasse available for auction. what the heck.

They just lost a customer for life. I am stocking my 200g and will buy my fish elsewhere. I guess my money is not good enough for them.

 

[Reef Pro Verified Sponsor]

I would love to recommend reef pro but they kind of screwed me over on my first order 2 weeks ago.

I won an auction for a pair of blue star female wrasse. I also picked two acro frags since I figure I have to pay shipping for the fishes anyways.

I emailed them after I won the auction that I would like to add an ornate wrasse to my order. Their website shows they have 4 in stock. They emailed me back saying they are out...so then why does the website show 4 in stock? I went back the next day and now stock shows 0. Ok that's fine. Maybe the website is outdated.

And here's when the bait and switch happened....

I get an email after my order was shipped that the female leopard wrasses I won were not in healthy condition. But they shipped my acro frags anyways. They should have held my shipment and offered me a chance to replace the wrasse with another fish order or wait for the next auction to end the next day. I paid shipping for two tiny acro frags. They could have also to ship me my wrasses when more come in stock. But they refused.

Then I check the upcoming auction and they have both the female leopard wrasse and ornate wrasse available for auction. what the heck.

They just lost a customer for life. I am stocking my 200g and will buy my fish elsewhere. I guess my money is not good enough for them.

Unfortunately with livestock, sometimes fish become sick and we are unable to sell them at the time we pack the order. Rather than sending unhealthy livestock, they are not shipped. We apologize if one of our customer service representatives did not notify you we were unable to fulfill the leopard wrasses. We receive shipments on a daily basis so our inventory is constantly changing. We will issue you a refund for the shipping cost to compensate for the inconvenience.

Thank you

 

[Dave1993]

This Black Tang does not have any Ich, it has been here for nearly 3 months.

As you can see in the photo the fish is flawless, and fat. not a single spec or scratch.

wish u were based in the uk never any black tangs for sale here

 

[Elliott ll]

Really happy with my purchase. I have 8 large tangs I have carefully acquired over the years who all peacefully co-exist. Introducing this black tang was ultimately thought to be a massive challenge, however due to its size and health I have succeeded. Previously my purple tang was the tank boss. Day 1 he tried remain king. Day 2 the black tang quickly showed his size and strength and the purple tang quickly submit. Day 3 all fish have established pecking order and now co-exist. All zebrasomas sleep, eat, and swim together peacefully.

 

[Wildreefs]

I would love to recommend reef pro but they kind of screwed me over on my first order 2 weeks ago.

I won an auction for a pair of blue star female wrasse. I also picked two acro frags since I figure I have to pay shipping for the fishes anyways.

I emailed them after I won the auction that I would like to add an ornate wrasse to my order. Their website shows they have 4 in stock. They emailed me back saying they are out...so then why does the website show 4 in stock? I went back the next day and now stock shows 0. Ok that's fine. Maybe the website is outdated.

And here's when the bait and switch happened....

I get an email after my order was shipped that the female leopard wrasses I won were not in healthy condition. But they shipped my acro frags anyways. They should have held my shipment and offered me a chance to replace the wrasse with another fish order or wait for the next auction to end the next day. I paid shipping for two tiny acro frags. They could have also to ship me my wrasses when more come in stock. But they refused.

Then I check the upcoming auction and they have both the female leopard wrasse and ornate wrasse available for auction. what the heck.

They just lost a customer for life. I am stocking my 200g and will buy my fish elsewhere. I guess my money is not good enough for them.

I’m with you. I’d say 60-70 percent die off from here for me. Wish it was me not knowing what I’m doing , but elsewhere , including the lfs by me that deals with quality marine, only about a 20 percent loss after qt

 

[Wildreefs]

I am thinking about placing an order with Reef Pro and I am very intrigued that their fish are "conditioned". I do not have a QT tank setup and don't want to set one up (space being the reason).

What has the experience been with Reef Pro? Has the livestock been conditioned and healthy when they arrive? Any feedback would be greatly appreciated.

Pass

 

[Reef Pro Verified Sponsor]

I’m with you. I’d say 60-70 percent die off from here for me. Wish it was me not knowing what I’m doing , but elsewhere , including the lfs by me that deals with quality marine, only about a 20 percent loss after qt

Please send us a PM so we can look into this issue. Thank you

 

[nezw0001]

I recently received an interruptus that I won on the auction. Despite his small size he arrived super healthy and sassy. Excellent packaging even in MN winter, good communication. Will order again.

 

[RC Reefer 5184]

I have been watching the auctions lately and am on the edge of bidding and buying some fish. I have messaged them and they have been super fast to respond to any questions I toss at them. That is very important to me and hopefully I can have a good experience to come with a fish order.

 

[AlbinoTang]

Check my thread about what I ordered and what I received. The fish was not healthy either. Be careful with this seller he is prone to make false advertisements

 

[Reef Pro Verified Sponsor]

Check my thread about what I ordered and what I received. The fish was not healthy either. Be careful with this seller he is prone to make false advertisements

Fish not healthy?? The photo on your thread fish looking perfectly healthy. Beautiful color and fat. This is a false statement.

 

[Reef Pro Verified Sponsor]

Check my thread about what I ordered and what I received. The fish was not healthy either. Be careful with this seller he is prone to make false advertisements

Please read through the thread.... absolutely ridiculous

Reef Pro False advertisement Buyers be aware

This is a case where I may be disappointed my $500 fish is a bit smaller than I expected, but would happily take the $60 and move on. The fish is healthy and will grow. If the OP has really kept fish for 30 years, then they know shipping the fish back is not a real option.

www.reef2reef.com

 

[Duffer]

Check my thread about what I ordered and what I received. The fish was not healthy either. Be careful with this seller he is prone to make false advertisements

You made your point many times on your own thread, it’s time to move on as it’s almost becoming harassment

 

[slythy]

Check my thread about what I ordered and what I received. The fish was not healthy either. Be careful with this seller he is prone to make false advertisements

reading through that thread its absolutely despicable how you treated that fish. Shipping it ground back to them not even bagged properly. You killed a perfectly healthy fish because the size was 0.5” off. You should be banned tbh.