Reef Raft help

[Tray333]

Hello to Reef Raft representive, I need you help. Since the holidays are approaching and I am concerned of when your shipping department may decided to ship my order, or send me a note advising of their intentions so I do not stress about going out of town. I understand that I did not make the purchase until December 17, 2017 and but for two days straight your website says my order is processing. Again can some tell me why I paided 49.00 for fed ex shipping???? I thought it was to get my order to me as fast as possible. Please advise if you can direct me to whom I could get a answer to my isssue, I thought I would be cleaver and googleed reef rafts phone number so I called it and of course it has been disconnected. My order number is 3814.

 

[Caliguy1983]

Last time I looked at Reefraft USA it said they wouldn't ship until after the holidays are over..:

 

[Tray333]

Oh ok thank you for the reply. Perhaps it may say that somewhere other than their website. I honestly have looked several times on it and have not seen it. Anyways, if that is the case I will just be patient, and hope they reach out to me when they decide to ship my order. Just a thought, perhaps in the future they could put this type of information on their “flash sale” check out page.

 

[Caliguy1983]

 

[Tray333]

I received a response from my email that I sent last night that indeed says it will be after the new year, which is great. I had no idea about the sale being on this site as well, my fault I guess. I was just going buy their website, and in the future I will look here for the most up to date information regarding shipping during their flash sales. Thank you Caliguy for your help sir.