Reeflink help

[CoralClark]

purchased a used reeflink and I'm trying to set it up! It keeps telling me reef link is currently in use on another account. tried resetting everything and still keep getting that message. Any ideas?

 

[Mario P.]

Call ecotech customer service and they will reset the reef link

 

[Salty1962]

Call ecotech customer service and they will reset the reef link

+1, they will reset the unit in their database so you can build it out for your system. Takes about 5mins. I had to do it with one I purchased used. If you have your equipment ids they can help you set it up. Be sure to take your time with it.

 

[CoralClark]

Thanks!

 

[sn2per]

Did you get your Reeflink detatched from the previous owners ESL account??

 

[CoralClark]

Did you get your Reeflink detatched from the previous owners ESL account??

Yes! Everything is working now! Thank u

 

[S&SReef]

I'm having the same issue. Thanks for this thread.