I used API for YEARS before going to Red Sea. I will not knock the API kits as they are simple and to be honest much easier to tell the color changes than the Red Sea...
However following the directions is the most important part. If it tells you to shake bottle #2 VIGOROUSLY for 30 seconds, shake the crap out of it. The reagent can settle a bit causing differences in the tests very easily...
For example, there used to be an LFS in town who would test your water for you. They never shook the bottles of the calcium test kits for API. As the kits get used up, the parameters are way out of whack and never get good results. When confronted about shaking the bottles, they said they never shake the bottle and have never shaken it before testing. That means they have bad results for all customers who come into the store. They just put the bottles back into the bit and waited for the next test...
With that said, ALWAYS know the correct process to do the test. Follow the directions as they are written. Get your own test kits so you are 100% sure it is being done right...