Replacement accessories for SB Reef Lights sBox Pro light

[loneboat]

(This is the light I'm talking about: https://sbreeflights.com/sbox-reef-lights/4-sbox-pro-32-timer.html )

I recently bought a used sBox Pro 32", but the seller did not have either the remote control or the stand for it. I'm interested in buying replacements, so I attempted to contact the company. However multiple emails have gone unanswered, and I have also tried their online "contact us" form and the phone number listed on their homepage with no luck. A little frustrated that I can't get a hold of them. :-(

Anyone had any luck contacting them in the past? Or know where I can get a stand or a remote?

 

[Big G]

Very difficult to get a hold of them. Some have said to check Facebook.

 

[madlos123]

Join the FB group. Post there and tag that lady on the pict. that has worked for me many times.

 

[loneboat]

Thanks guys, I'll check out the FaceBook group!

 

[Scurvy]

I have also seen rumors that they closed up shop... not sure if thats just due to people not being able to reach them though.

I have an extra remote and set of legs for the smaller 16" that I belive are the same if you can't get ahold of them.

Pm me if/when you need them.

 

[madlos123]

I just ordered the 18" inch from them during black friday sales. They shipped my light by next week and recieved it next week. They are difinitely not closed

 

[Scurvy]

I just ordered the 18" inch from them during black friday sales. They shipped my light by next week and recieved it next week. They are difinitely not closed

Good to hear!

 

[loneboat]

I have also seen rumors that they closed up shop... not sure if thats just due to people not being able to reach them though.

I have an extra remote and set of legs for the smaller 16" that I belive are the same if you can't get ahold of them.

Pm me if/when you need them.

Ooh man, I might take you up on that. I'll see how FaceBook route goes. Unless you're eager to part with them!

 

[Scurvy]

Ooh man, I might take you up on that. I'll see how FaceBook route goes. Unless you're eager to part with them!

Nope its all good either way. I have two lights in the closet so two remotes and two sets of legs. If/when i use them again it'll be one at a time on a QT or smaller temp setup.

 

[JanineMeister]

Nope its all good either way. I have two lights in the closet so two remotes and two sets of legs. If/when i use them again it'll be one at a time on a QT or smaller temp setup.

I know it’s been awhile for this conversation but would you by chance still have a remote for the SB reef light? We have the SB pro 32 and the remote just quit. I have tried joining the FB group and also emailing them but no answer either way.

 

[Scurvy]

I know it’s been awhile for this conversation but would you by chance still have a remote for the SB reef light? We have the SB pro 32 and the remote just quit. I have tried joining the FB group and also emailing them but no answer either way.

Sorry, I gave them to the fella that originally needed them. Hopefully you’re able to get a hold of someone and track down a new remote. I read something recently about SB hiring a new service rep while the owner focused and something else though I dont remember where I saw that.

 

[JanineMeister]

Sorry, I gave them to the fella that originally needed them. Hopefully you’re able to get a hold of someone and track down a new remote. I read something recently about SB hiring a new service rep while the owner focused and something else though I dont remember where I saw that.

Thanks so much for your response! Yes I did actually get a reply to my message on FB so hopefully they can help me out.