Request--if you want rare softies

[MixedFruitBasket]

Live aquaria has resources for some rare neptheas. The problem is convincing them to order them. I have sent a message here with links to whole sellers who have them, hoping LA will get them.
If you guys don't mind--could you please send LA a very short POLITE request for the rarer softies like stereonepthya, litophyton, and dendroneptheya. Especially Australia if they can get it. I think if they see how many of us are wanting it, they might actually make an effort.
Thanks.

Letter suggestion:
Cut and paste if you want then add your own details, I don't care, just let them know these are WANTED!!!!

To whom it may concern,
It's very difficult to find rare tree corals and other softies. You have carried them in the past. Please restock so we can buy them. Thank you.

 

[Dr. Dendrostein]

Live aquaria has resources for some rare neptheas. The problem is convincing them to order them. I have sent a message here with links to whole sellers who have them, hoping LA will get them.
If you guys don't mind--could you please send LA a very short POLITE request for the rarer softies like stereonepthya, litophyton, and dendroneptheya. Especially Australia if they can get it. I think if they see how many of us are wanting it, they might actually make an effort.
Thanks.

Letter suggestion:
Cut and paste if you want then add your own details, I don't care, just let them know these are WANTED!!!!

To whom it may concern,
It's very difficult to find rare tree corals and other softies. You have carried them in the past. Please restock so we can buy them. Thank you.

On it....

 

[Dr. Dendrostein]

Here's a reply I got from LA



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Rare softies [Incident: 191218-000211]
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Live Aquaria Customer Support
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12 minutes agoDetails



Live Aquaria Support

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Recently you requested personal assistance from support center. Below is a summary of your inquiry and our response. If this issue is not resolved to your satisfaction, please feel free to reply to this email message. Thank you for allowing us to be of service to you.

Subject
Rare softies

Response By Email (Hunter N.) (12/19/2019 03:09 PM)
Dear Joe,

Thank you for your email. We still have a pretty good selection of soft corals available to order. The stock will fluctuate depending on season, rarity, and popularity. Below is a link to the options for soft corals that we have listed on our website.

https://www.liveaquaria.com/category/600/soft-corals?c=597+600&s=ts&start=1&page_num=1&count=24

If there's a particular Tree Coral or other soft Coral variant we do have our Diver's Den Suggestions Box which is a relatively useful feature on our site. With this feature, you can make suggestions for specimens that you'd like to see on Diver's Den. The staff at the Diver's Den do take suggestions seriously, and will make serious attempts to procure suggested specimens. Below is a link for this as well.

https://www.liveaquaria.com/diversden/suggestions.cfm

Thank you for choosing LiveAquaria for your live aquatic needs. You are a valued customer and we look forward to hearing from you in the future.

If we can be of any additional assistance, please feel free to contact our LiveAquaria Department at 1-800-334-3699 or via email at [email protected]. We will be happy to answer any question(s) you may have.

Sincerely,

LiveAquaria

Hunter N

 

[Fishyjoey]

Thanks all, I’m always looking for rare or unusual soft corals as well. This is good information.

 

[MixedFruitBasket]

Yeah you really have to PUSH the issue and tell them what you want isnt divers den and isn’t ever in stock to buy it. That you want DIFFERENT stuff not sinulara mushrooms zoa toadstools. And they can get it if they want to. It’s out there they just have to want to buy it.