Resetting Apex Classic

[Thaxxx]

My conspiracy therory is Neptune is trying to get all classics out of the system. (sell you a new one). And they are causing this to happen. These same symptoms happened about a year ago to many on here.

I have 2 Apex's, I had the same problem with both of them when this was going on. I took one of them "offline" it stopped shutting down.
The one I kept connected online countinued shutting down sporadically.
Eventually the shut downs stopped.
That where my conspiracy theory came from...

 

[reefchevy]

ISP = Internet Service Provider. Isolate your Apex from the internet and Reboot. If it holds steady with no issues other than telling you that it can't reach Fusion, the ISP is a good candidate for the cause. Verizon has been having issues on the east coast. They have been impacting everyone because it's not just ISP portion of their infrastructure.

If the Apex is ok on it's own, try restarting your router, cable modem and/or gateway. Then when your computer has connectivity and is working fine, restart the APEX again.

If still issues, open a terminal window on your computer and type

ping apexfusion.com

It should look like:

64 bytes from 104.20.60.242: icmp_seq=0 ttl=59 time=9.929 ms


64 bytes from 104.20.60.242: icmp_seq=1 ttl=59 time=11.022 ms


64 bytes from 104.20.60.242: icmp_seq=2 ttl=59 time=9.048 ms


64 bytes from 104.20.60.242: icmp_seq=3 ttl=59 time=8.189 ms


64 bytes from 104.20.60.242: icmp_seq=4 ttl=59 time=9.725 ms


64 bytes from 104.20.60.242: icmp_seq=5 ttl=59 time=8.970 ms


This means there is some continuity between you and the apex fusion site. If you do not see missing packets, I am at a loss to know where to go from there.

Thank you for explaining I will give it a shot and see what happens... thank you again

 

[Nomadic1]

Bumping this old thread. Someone earlier in the thread said there is a reset hole on the underside of the apex classic that you use a paperclip to push a button with in this hole. I have the apex from before they renamed it the "classic" and see no such hole. Is that something they implemented later? Is there a point somewhere on the PCB that serves as a hard reset by shorting contacts together?