I have used a lot of different return pumps through the years. From Eheims, mags, reeflo, fluvals, sicce, varios and more I’m probably forgetting about. A few years back I decided to give an Abyzz a whirl. At that time many vendors were out of stock and I was itchy to try a high end pump so I decided a Red Dragon was going to be “the one”! Never looked back once! Although I have not personally tried an Abyzz I feel these two pumps are similar and in a class by themselves. Many believe its wasted money. I say money well spent if you never have to deal with issues! I’ve had my RD running for over 2 years without a single cleaning (yes will do that soon) or a single sound or performance drop! The impeller alone is justification you have attained a different level! I’ve seen Abyzz pumps and would venture to say they are at the same level! I believe there is equipment one does not need to go high end on and get similar results with. I have had return pumps go out on me over the years (usually when I’m out of town) and must say the RD gives me peace of mind! Not saying it won’t ever happen, but the robustness gives me a secure feeling! Personally if I added up all the pumps I have purchased through the years and then scrapped I would have easily purchased the RD a number of times over. Just my personal opinion.
Bolding is mine. Begin rant.
Given the extremely low volume that both these pumps are sold at - there are plenty of threads on here about people having issues (both abyzz and red dragon) - and a whole lot of cognitive dissonance from people trying to justify their expenditures.
We just had a thread where a guy thought it was totally normal for his $900 red dragon to not start back up after power outages - something I wouldn't put up with from one of my $59 jebaos - but people who pay $900 for return pumps seem to be able to rationalize.
Don't get me wrong - Abyzz (and RE) makes beautiful pumps, and Abyzz's 10 year warranty is fantastic - but its still a consumer grade warranty - and it has an out for calcium deposits and other things you expect to find in a reef pump. When you get into real warranties (like enterprise equipment) they start paying you for downtime. Until they start doing that, or start actually publishing mtbf, or independently gathered usage statistics, I have no reason to believe they're significantly more reliable than anything else.
A significant part of that $2000 you pay for an Abyzz is really for service - they have fantastic service - but I don't know about you - I'd rather have an extra pump sitting in a box on standby - and a redundant one in my sump - than know that the manufacturer will overnight me a new one.
Two $50 jebaos with another one in the closet is a safer solution than one $2000 abyzz. I'd much rather bet on redundancy than bet on abyzz's being able to ship me a pump fast enough that I don't lose everything - especially when they're not willing to guarantee uptime - and not willing to warranty livestock losses due to failures of their incredibly expensive equipment. (I mean, if you have $6k to spend on return pumps, go ahead and buy 3 abyzzs - they're fantastic)
If I'm gonna pay 2 grand for a return pump - I want to be treated like I am when I pay for server equipment - "It won't fail - and if it does, we'll get a new one to you within 4 hours - and if we can't - we pay you"