Rewards Points?

lakai · Aug 27, 2019

Ordered some fish, all but 1 DOA (The cheapest fish), got store credit but am out around $90 in rewards points that I used for the order. Is it possible to refund those points back to me?

BiGGiePauls33 · Aug 28, 2019

lakai said:
Ordered some fish, all but 1 DOA (The cheapest fish), got store credit but am out around $90 in rewards points that I used for the order. Is it possible to refund those points back to me?

Not sure, did you try contacting them via email or telephone. They'd be the best ones to answer your questions. Good Luck.

LiveAquaria · Aug 29, 2019

lakai said:
Ordered some fish, all but 1 DOA (The cheapest fish), got store credit but am out around $90 in rewards points that I used for the order. Is it possible to refund those points back to me?

Hello @lakai, if you reach out to our customer service team at [email protected] or 1-800-334-3699 they will be able to assist with looking into your rewards points. Thanks!