Is the tds 10-20ppm after the membrane but before the di or is that after the di? Also what is your source water tds? It sounds to me like you probably need a new membrane and di, but I'd go ahead and replace the pre filters as well.
Replacing just the di should bring it back down but if the water going into the di is up to 20ppm it will be depleted quickly. At a 98% rejection rate, for the water to be coming out of your membrane at 20ppm your source water would have to start at 1000ppm tds which I think would be unlikely. Once the water coming out of my membrane rises to around 4 I replace it (my tap water is 100ppm tds).