Hi Peterhos,
I have your answer to your problem. I too have been suffering from 1.4cm dispensing on my reefmat 500.
I bought it second hand with a roll already on it but once it was used up, I changed to a brand new roll. Ever since then it only mov3d 1.4cm a day. 3am, 6am, 12pm 6pm and midnight I believe. 0.3cm or so a time.
I rechecked my installation after a month of putting up with it and scratching my head. Basically I missed putting the new fleece under the first red roller. From there I went down to the bottom and put it under the whole plate. Not under the 2 red rollers!
So I corrected this and voila.
I have only just done this so time will tell and I'll confirm once it's changed 4.5-5cm of roll.
I hope this helps
To edit this post. I've just read page 2 of this thread.lol.
The irony if I'd read on.....