• Thank you for visiting the R2R Marketplace! Please consider becoming a Supporting Member today! In addition to all the perks of becoming a supporting member, this notice will also be automatically removed! Click here for more details and Happy Reefing!

Salty Underground - Great Customer Service!

  • Thread starter Thread starter T-J
  • Start date Start date
  • Tagged users None
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

T-J

2500 Club Member
View Badges
Joined
Nov 11, 2019
Messages
3,502
Reaction score
4,166
Location
Phoenix
Rating - 0%
0   0   0
I purchased 6 Berghia Nudis from Salty Underground. They were shipped overnight with a cold pack, but UPS didn't deliver them until after 7:00pm, and it was a typical Arizona summer day, over 105 degrees. Needless to say, all of the nudies were cooked.

I emailed Salty Underground and they immediately responded the next day. They put a large cold pack in the package this time, and we had it shipped to a UPS access point to avoid sitting on a truck all day. Well, by 10:30am the next morning, I had 6 very much alive nudies in my possession!

I managed to transfer all of them to the tank. Haven't seen them since. Hope they are chomping on some aiptasia each night.

Thanks Salty Underground!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
Back
Top