Saltyunderground

I just received a box from them today. Berghia nudis. They were packed extremely well and a great price. Had an easy time communicating for a shipping date.

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I got berghia which were packed well and did a good job. I added a few trochus snails to my order which arrived, dead and dying. None survived more than a couple hours. Sent a couple emails about the dead snails with no response.
 
I got berghia which were packed well and did a good job. I added a few trochus snails to my order which arrived, dead and dying. None survived more than a couple hours. Sent a couple emails about the dead snails with no response.
That's a bummer on the snails :(
Communication is my number one thing I look for in terms of repeating my business with someone/companies.
 
Yes, it does give me pause to ordering anything from them again. What happens when it is a $100 in berghia that croaked, not just $9 in snails. Unfortunate since everything with the berghia was great..
 
Yeah communication is key when I want to order from a company. If they are not gunna respond to a doa request, we might have a problem
 
Yeah communication is key when I want to order from a company. If they are not gunna respond to a doa request, we might have a problem
I will add I never called, had some stuff going on and never found the time to call during business hours.
 
I’ve ordered from them several times had some acans croak after a couple of days one of the bags leaked they more than made up for it on my next order. Responded well to emails. I’d order from them again in a heartbeat.
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%

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