Seam question and warranty question

[Ileum]

Tank is only 3 months old. Started seeing this bubble issue in the seam. Sent an email to Red Sea warranty claim and was told it was “not a concern.” I am not comfortable with this response and wanted to see thoughts out in the forum about this. Will this be an issue?

In addition, when I first got the tank, there was another issue with the bottom seam that was a manufacturing imperfection. I was told that this was also “not a concern” but I had hoped that Res Sea would have done something about this. It should have been covered under the warranty.

Appreciate any thoughts and how I should proceed. Thanks!

 

[GoVols]

Is this your side (corner) / in-between / sheets of glass, silicone?

 

[Ileum]

That is at the left edge of the glass between the front and side glass panel.

 

[GoVols]

between the front and side glass panel.

Is a new issue, that was not there 3 months ago?

 

[Ileum]

The bubble is new as of about 2-3 weeks ago. The last photo with the circle and arrow was there when I got it.

 

[GoVols]

The bubble is new as of about 2-3 weeks ago. The last photo with the circle and arrow was there when I got it.

Your two bottom shots don't bother me, but if your top two shots have changed... like the silicone is moving to the front of your tank... that would be a concern to me too.

Can you take some more shots of the side area, with room lights on it, so we can see the entire width of your glass and the silicone seal?

 

[SeaSickness]

I'm hoping OP provides an update. I'm considering the 425XL but been having second thoughts after seeing several issues with rimless tanks and failing seams.

 

[PilotOfSubmarines]

paging @TheKylersFire