Shout out to BRS

[CamInDFW]

I just received an email letting me know that something that I ordered was actually not in stock.. as compensation; they gave me $20.00 in BRS points.. This is above and beyond.. It was only a $30.00 order.. This is why we must continue to support these companies (in addition to all they do for our hobby/community). They could have just given me two of the smaller size of product but no.. They want to make sure you get what you ordered.

Kudos BRS Team...

 

[MSB123]

I just received an email letting me know that something that I ordered was actually not in stock.. as compensation; they gave me $20.00 in BRS points.. This is above and beyond.. It was only a $30.00 order.. This is why we must continue to support these companies (in addition to all they do for our hobby/community). They could have just given me two of the smaller size of product but no.. They want to make sure you get what you ordered.

Kudos BRS Team...

They did that for me when I ordered a return pump- Echotech Vectra M1. They were out of stock and gave me $100 in credit to get the L1. Awesome company!

 

[Frtdrmrose7]

I just received an email letting me know that something that I ordered was actually not in stock.. as compensation; they gave me $20.00 in BRS points.. This is above and beyond.. It was only a $30.00 order.. This is why we must continue to support these companies (in addition to all they do for our hobby/community). They could have just given me two of the smaller size of product but no.. They want to make sure you get what you ordered.

Kudos BRS Team...

I purchased the BRS triple DI saver and was getting some odd TDS readings between the resins. They sent me a new three way meter then all new resins. BRS rocks!