Sicce...not so silent.

scruggs1

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I bought a Syncra 3.0 to increase flow. I decided on it because of all the reviews of how quiet they are. Mine is not quiet. There is a steady vibration coming from where the flow dial in the front touches the removable guard. I have it wedged in with a couple pieces of LR but it is still audible. I'm actually thinking of pulling it out and putting a few drops of super glue on the dial and the guard to see if that will stop it. Anyone else had the issue and/or know of a good solution? Thanks.
 
remove it, take it apart and give it a thorough rinsing

make sure it's reassembled correctly with all the pieces (bearings, etc) firmly back in place

make sure the startup-area is clear of debris that could get sucked in on the initial startup – this seems crucial

give it a few days or ever a week or two to break in: my QuietOne 4000 (Sicce-made) had a small vibration for the first little bit of time it ran – I even called Lifegard to check with them about it. It's been dead-silent ever since.

FYI, Sicce sells an even quieter line (lookalike to the QuietOne line) called the Syncra Pro's. You could look into them if you end up switching or just wanting an even quieter pump.

And contact your dealer or Sicce if you think it's a defect....don't go supergluing anything! :)
 
Oddly enough, it is silent at the moment. It's almost like it has a mind of it's own. It may buzz for 30 min, stop for 2 hours, then buzz for 15 min, etc. The only reason I thought cyanoacrylate was that it would cure UW pretty quickly. I would do a couple dabs of silicone, which would probably be better at eliminating vibration, but I am not sure what it's UW cure rate is. If I did a couple spots to cyano, I could easily separate it later in the event I needed to...but I suppose I could do the same with silicone.
 
I meant don't go gluing anything at all! :)

If it's a defect (a rattling pump that you can't fix is a defect) then you should call your dealer or the manufacturer.
 
I do understand that position, but as my primary return pump, (IM 30L) I don't want to have to remove it, send it back, and wait for a replacement on the hopes that I don't have the same issue with the next one...if it can be solved with a couple dabs of glue or silicone. If so, it would be much cheaper and save a lot of time to just fix the issue/symptom here. If it stays as is now, I'm good to go. If not, next water change, I will yank it and see what I can do.
 
My sicce synced 3.0 sounded like a dadgum motorcycle within 9 months of purchase brand new and the impeller cracked shortly after. I kept it clean, sitting on silicone pads, and had a silicone tube attatched to it to minimize vibration. Nothing helped. They wouldn't honor the warranty either. I'll never again purchase a sicce pump or any product that uses a sicce pump. My eheim 1262 on the other hand...a year later, is 100% silent much like a D.C. Pump is
 
Mine is silent. Shut off my skimmer and you don't hear any of my 3 sicce pumps running. Skimmer is all you hear.
 
My Sicce Sycra 4 makes a vibration noise. It is not silent, but not loud either. However, it has been running for over 3 years and the noise has not changed. Also, though it has never even stuttered after being turned on. I am actually in the process of quieting my system down. I bought a Jebao DCT 6000 and a Bubble Magus Curve 5 to replace my Eshopps PSK 150 with a Sedra 5000 I modified the intake to the skimmer because it is way too much pump for the PSK-150. It is loud, but skims pretty good with daily adjustments. I shall see the change in volume and make a thread for it.
 
My Sicce Sycra 4 makes a vibration noise. It is not silent, but not loud either. However, it has been running for over 3 years and the noise has not changed. Also, though it has never even stuttered after being turned on. I am actually in the process of quieting my system down. I bought a Jebao DCT 6000 and a Bubble Magus Curve 5 to replace my Eshopps PSK 150 with a Sedra 5000 I modified the intake to the skimmer because it is way too much pump for the PSK-150. It is loud, but skims pretty good with daily adjustments. I shall see the change in volume and make a thread for it.

I was going to go with the DC 6000 on my new build I'm doing but I don't want to rely on jebao as my return. To many 50/50 reviews. I have their wave makers and if a wave maker goes that no problem. But if a return pump went, now I do not have heated water going to the system, sump level will rise and skimmer will over flow. I'd rather spend the extra for a reliable return pump.
 
I actually have a system in place for failure where my DT will be fine on a hang on back and my sump has room for over flow. Not overly worried. Any pump could go at any point. Plus with Dct 6000s at $70, I could have 4 of them for the price of a "reliable" dc pump. I really don't think I will replace 4 to 1. Either way it is an experiment to quiet things down. When I hopefully win the Cyber Monday on BRS I will be replacing the Jebao with a Varios.
 
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I don't want to have to remove it, send it back, and wait for a replacement on the hopes that I don't have the same issue with the next one.

Of course you have to consider practical matters, but it seems like you're putting yourself in a position where you can't even take advantage of a manufacturer's warranty/help on a potentially defective product. There's a line worth crossing there somewhere! :)

You'd either have to come to an arrangement with Sicce, or (the smarter thing, as @reeferfoxx already pointed out) have a backup pump to run, if necessary, while you wait on parts or replacements.

(And if you don't at least call you'll never know if it's just a parts shipment or something else simple they might actually be able to help with – with or without you taking the pump offline.)

I'd call in a warranty claim for myself right now if I could...

My QuietOne 4000 (again, the pump is from when Sicce made QuietOnes, for those wondering at relevancy) broke down during the last water change a few days ago....well after warranty coverage ended.

It was dead silent and performing perfectly so far as I could tell when I shut down the system. And then when it was fill-up time, the pump just wouldn't start. Nothing but a hum. :rolleyes: Stuff happens.

I found a small nick in the impeller plastic that was stained with rust, so I presume something nasty went through the pump at some point to cause that nick and the impeller had been slowly rusting and swelling and is no too big for the pump to overcome the higher friction with the impeller well. (It doesn't look swelled to my eye tho.)

Whatever, I'm glad I saved the old QuietOne 2200 that the 4000 replaced – even though the outer insulation on the power cable has seperated from the pump housing!

I called Lifegard anyway and they advised to get an impeller, so the 2200 has been running the system while the new impeller shipped.

(The impeller is a $15 experiment to see if the pump is dead. :) I hear it humming when I apply power, so I take that as a good sign and hope the impeller does the trick! That 2200 is looking forward to re-retirement, although he too got a new impeller out of the deal! I'll be installing the new 4000 impeller tonight.)

So anyway, get a backup pump and call Sicce about that rattle (if it comes back)! :) :D
 
It's weird, but it is still silent. Not sure if it is perfectly wedged in there by the LR or if whatever was causing the vibrations has otherwise resolved itself. I do have the original pump that came with the tank (IM 30L) for a back-up.
 
Cool.

Everything develops a film of bacteria after some time in the system, so it could be as simple as that. :)
 
Cool.

Everything develops a film of bacteria after some time in the system, so it could be as simple as that. :)

I hope it is something that simple and not a garbage disposal full of marbles and sleigh bells just waiting to be unleashed. :D
 

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