Sicce SDC 3.0 pump assistance

[AltitudeAquarium]

Hello,
I got the new Sicce SDC 3.0 return pump for Christmas. After, running it for a day, I plugged in a light fixture which caused the GFI power strip to knock all of the power off. When I turned everything back on, the Sicce pump 3.0 will not connect to Wi-Fi to control it through the application.
Anyone have any suggestions on how to troubleshoot? I've tried multiple times of rebooting the pump with no success. Since it is the holidays, customer support has not been available. So. I thought I could try the experts on this forum.

 

[SPR1968]

I can’t help with the specific question but I can bump the thread to see if we can get you some attention

 

[AltitudeAquarium]

Thanks!!! I am still waiting to hear back from Sicce customer service for a resolution. They at least acknowledged my service ticket.

 

[Jay Wilson- SICCE]

Hello,
I got the new Sicce SDC 3.0 return pump for Christmas. After, running it for a day, I plugged in a light fixture which caused the GFI power strip to knock all of the power off. When I turned everything back on, the Sicce pump 3.0 will not connect to Wi-Fi to control it through the application.
Anyone have any suggestions on how to troubleshoot? I've tried multiple times of rebooting the pump with no success. Since it is the holidays, customer support has not been available. So. I thought I could try the experts on this forum.

ASK.AWAY.WITH.JAY from Sicce on all Sicce Products