Simplicity DC water pump or non DC

[ASurfacePro]

Simplicity gets my vote. Sure they look the same/similar to Jebao but customer service is non-existent with Jebao. Call Simplicity and like the other poster says, they answer the phone and help their customers promptly. Had a bad skimmer pump after 18mo and they took care of me. A+ for Customer Service that seems to be impossible to find in this industry lately.

 

[outhouse]

Buy the jebao, they are a quality pump, and local stores don't sell them. They are affordable not cheap. I have the best pumps that is iwaki and a mag. They are spares now only used for mixing. Jebaobpays for itself in electric bill savings because it can do 10 X the work of the mag with half the electricity used. Everyone I know loves their jebao product, and they have the same failure rate as the best DC pumps. Having adjustable pump makes the huge difference between AC and DC .

 

[outhouse]

Simplicity gets my vote. Sure they look the same/similar to Jebao but customer service is non-existent with Jebao. Call Simplicity and like the other poster says, they answer the phone and help their customers promptly. Had a bad skimmer pump after 18mo and they took care of me. A+ for Customer Service that seems to be impossible to find in this industry lately.

You don't need customer service it's a dang pump. Buy another and move on. My jebaos all paid for themselves and still working fine for a fraction of the cost

 

[WVNed]

I broke the volute on my Simplicity 1600.
Premium Aquatics had a new volute to me in 10 days for $7 and $3 shipping.
So I own several of them now.

 

[Simplicity Aquatics]

Simplicity gets my vote. Sure they look the same/similar to Jebao but customer service is non-existent with Jebao. Call Simplicity and like the other poster says, they answer the phone and help their customers promptly. Had a bad skimmer pump after 18mo and they took care of me. A+ for Customer Service that seems to be impossible to find in this industry lately.

Thank you for the vote! We appreciate you sharing your experience.

I broke the volute on my Simplicity 1600.
Premium Aquatics had a new volute to me in 10 days for $7 and $3 shipping.
So I own several of them now.

Sorry for the trouble, (while I hate to steal the business...) next time please ping us on our email or live chat and we are happy to send you one at no cost.

 

[WVNed]

Sorry for the trouble, (while I hate to steal the business...) next time please ping us on our email or live chat and we are happy to send you one at no cost.

Thank you.