Sms module 3G network problem

[Sams reef]

Hi Sam - Please look at the date on PCB board that you uploaded. It says "2010". That IS the stone age with regard technology. It is 15+ years old. It DOES NOT SUPPORT 4G or 5G communications. It is not an upgradable device. A brand new device would have to be designed and manufactured, built around an LTE radio.

Your NEW iPhone has radios for both GSM and LTE networks and is designed to work with both. You can't compare that to a device designed 15 years ago that was designed and built before 4G or 5G existed.

I am sorry that you don't understand the difference between "3G" and "4G" but there are very different technology. Different radios, different protocols, etc. They can't be interchanged. It has very little to do with the "cost" of the radio and everything to do with the time and cost of engineering a new solution.

You can't be mad at GHL, they have done nothing wrong.

You can't be mad at your carrier, the whole world is moving on. GSM is OLD technology. It costs them money to keep the infrastructure alive.

You can't be mad at me. I am just trying to help you understand.

Your options are limited, just as they would be if you still wanted to use a fax machine to send orders or a dialup modem to connect to the internet or a VHS player to watch movies. The world has moved on to new technology and it is often not backwards compatible and almost never forward compatible.

Best of luck.

I am not mad. I am having problem and want solution. To throw to the garbage is not acceptable. And wifi is limited in my case. Don’t be mad at me because i don’t give up easily.

 

[BeanAnimal]

I am not mad. I am having problem and want solution. To throw to the garbage is not acceptable. And wifi is limited in my case. Don’t be mad at me because i don’t give up easily.

Just trying to help Sam. Because GSM is no longer available and GHL is not making an LTE SMS module, you have limited in options. The GSM shutdown (both 2G and 3G) in Israel was announced in 2021. Unfortunately you may not have know, but would have more time to prepare if you did.

https://www.gov.il/en/pages/27062021_2

It looks like law requires your provider to continue your service until December 2025 and also provide written advance notice of when the service would be ended. I would start there first and see if you can buy time. But if they already turned it of, there is no chance of turning it back on.

I am not sure how your Profilux is connected to the internet. If the service is NOT reliable then I would purchase an LTE mobile hotspot from your service provider and connect your GHL devices to that.

In either case, you will have to use the email notification feature of the Profilix. If you do not trust your service providers email to sms gateway, then I would purchase a dedicated email to SMS gateway service. They will provide you the mail server and the gateway and an uptime SLA depending on how much you are willing to pay.

As nice is it would be for GHL to develop a new SMS module for LTE, I don't see it happening. LTE and new technologies don't really have "SMS" - they use a different technology called "RCS" that travels over switched data connection and and they are not (at all) compatible with SMS. Right now things are tied together with services like VoLTE as a gateway. "SMS" on a modern device uses the VoLTE (or wifi) to send to the SMS/RCS gateway. It is a complicated mess that has yet to be sorted out.

Do yourself a favor and start looking into email to SMS gateway services. That is going to be your only option.

 

[Sams reef]

Just trying to help Sam. Because GSM is no longer available and GHL is not making an LTE SMS module, you have limited in options. The GSM shutdown (both 2G and 3G) in Israel was announced in 2021. Unfortunately you may not have know, but would have more time to prepare if you did.

https://www.gov.il/en/pages/27062021_2

It looks like law requires your provider to continue your service until December 2025 and also provide written advance notice of when the service would be ended. I would start there first and see if you can buy time. But if they already turned it of, there is no chance of turning it back on.

I am not sure how your Profilux is connected to the internet. If the service is NOT reliable then I would purchase an LTE mobile hotspot from your service provider and connect your GHL devices to that.

In either case, you will have to use the email notification feature of the Profilix. If you do not trust your service providers email to sms gateway, then I would purchase a dedicated email to SMS gateway service. They will provide you the mail server and the gateway and an uptime SLA depending on how much you are willing to pay.

As nice is it would be for GHL to develop a new SMS module for LTE, I don't see it happening. LTE and new technologies don't really have "SMS" - they use a different technology called "RCS" that travels over switched data connection and and they are not (at all) compatible with SMS. Right now things are tied together with services like VoLTE as a gateway. "SMS" on a modern device uses the VoLTE (or wifi) to send to the SMS/RCS gateway. It is a complicated mess that has yet to be sorted out.

Do yourself a favor and start looking into email to SMS gateway services. That is going to be your only option.

I’ve tried many options also to connect to wifi and run the notifications but it don’t work silky and many time it disconnects and have delays. I can’t trust that. Also again upgrading module from 3G to 4G is is not impossible! Maybe hard maybe costs and ghl have finished 85% of the work by having the 3g sms module.
I want stable system that i can trust but the options that you mentioned are not enough for me. Again i am not mad on any one but i must have solution to my case. And its not have sense to throw 4 devices to the garbage even I bought them before 1 or 4 or 10 years this systems must work forever”monitoring and alarming” updates and upgrades are okay for me but not to move on. For example i still have profilux 3 still working sometimes i change probs…

 

[BeanAnimal]

Also again upgrading module from 3G to 4G is is not impossible! Maybe hard maybe costs and ghl have finished 85% of the work by having the 3g sms module.

I don't know any other way to explain this. 3G and 4G have NOTHING to do with each other. So, yes "upgrade" is impossible. The only solution is is building a brand new device from scratch. New radio, new firmware, new microcontroller to hold the firmware and logic, etc. GHL already indicated to you that they are not going to do this due to an extremely high development cost and no means to recoup that cost through new sales.

To be clear: "3G" and "4G" are radically different technologies that are not forward/backward compatible. They have absolutely nothing in common in how they operate. The easiest analogy is "VHS" and "Blu-Ray". they both show movies but are not at all interchangeable at a technology level. One can not be upgraded to the other. Each is a fully different technology and engineering problem.

You can demand that GHL build you a solution. I suspect that you will be shocked at the quotation for a custom engineered device. As I said, I would imagine that if you offered them $20,000 for (4) devices they would laugh. It is not worth the effort to design, debug, test, build and support the effort.

In the most respectful way possible, your demand that "monitoring must work forever" is insanely unrealistic. Technology changes, you are going to have to deal with it.

I have offered you solutions. Choose them or be stubborn and demand something that is not likely ever going to happen.

I am going to leave this thread now, as further dialog will serve no purpose.

I am sorry for your frustration and limited options, but do truly wish you the best of luck in your coral farm.