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so has anyone ordered lighting from aquatraders.com and had problems.

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

REEFKEEPER10

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I have had problems with them in the last week but it could just be one incident.
 
A few friends of mine ended up getting burned from them too. They ended up having to file a claim with their credit card company. Good luck.
 
they sent me the wrong T5 fixture. I ordered the quad T5s for my reef tank and got the plant one.
 
i made 3-4 orders from them. and got what I ordered. maybe just some mistake. but their customer service is pretty bad... bought it for the price tho..
 
I have ordered from them in the past and they were a little slow shipping the fixture but it arrived in good condition and have had no problems with them. They are CHEAP fixtures though and the bulbs suck. I replaced the bulbs with ATI bulbs and use them for actinic supplementation.
 
Thanks for infor...I was thinking of order from them
 
Moved to the more appropriate Vendor Feedback forum.
 
I have a 716 watt metal halide fixture over my tank for them and I love it other than I can't use there new bulbs on it. do wish i got the one with the t5 instead of pc bulbs though . thanks for the info.
 
Spend your money on a good fixture I bought one of their fixtures when I first started out within 6 months fan went out and eventually all the ballast went out. Save your money a get a quality fixture, lighting is one area you don't want to skimp on and go the cheap route


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I have had my fixture for 41/2 years and have not had a problem with it or the ballast. I think the products are good but needs new staff. I can afford to run the metal halides and keep it cool in the summer.
 
Last time i ordered 4 years ago, the fixture took three weeks to get, than it had the wrong bulbs in it. also i do not beleive their products are, "ul listed". Just my .02
 
I got one 4 yrs ago and in 6 months the ballest had to be replaced and one fan went out.
I tried to call for replacement parts and til this day they never responded. I went to marinedepot instead
the unit us still up and running. A few headaches but save a few bucks. Next time I'm going to do it right
bc I'm getting to old for headaches.
 
Lets just say you get what you pay for buy a $60 fixture usually marked at $200 its going to be a piece of junk.
 
kitsap county reefers • View topic - source for cheap MH bulbs

KrautBurner said:
my package from AquaTraders.com came in yesterday.

I havn't gotten a chance to test any of the lights, but it was all packaged very well and nothing came in broken.

I will be pulling my lighting fixture down today and loading it up with the new bulbs.



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at this point, I had forgotten I was getting aquarium lighting, and thought I had won a "Major Award" (maybe a bowling alley or a Leg Lamp)

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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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