Fresh mixed salt to their bags ?
I’m not sure how long they were in the bags, of if they expel ammonia in the same way as fish ,
The longer they are in bags , the ammonia is toxic but once opened ..
I can’t remember exactly how that works , I’d have to read again .
my typical acclimation process is dump livestock and their water into a large bucket ,
And slowly dripping my tank water
With covid stuff happening , I can see sanitizer being on the bags, but in such small amounts can’t see that contaminating the tank enough to wipe everything out that fast .
Did you test parameters between their water and yours ?
test for copper ?