Don't get me started...

At work I purchased a nice HP inkjet and only because they happened to have a model w/ necessary specs and the right height..
I've dabbled in their products w/ little love for over 12 years.
Like any company, some good things some bad.. sadly some JUST short of horrible which I, apparently found.
It's really hard to describe why they were horrible though. I was more like other brands just worked easier..had les overhead or less junk added.
But back to that printer.. Honestly it was a relatively NICE thing. Usual "overzealous" software, though HP isn't alone in REALLY bad software, they were, in my experience, pretty consistently
poor. Mostly sort of over-engineered.. You know trying to be too fancy would probably be the best way to describe them.
OK the FINAL straw coming up.. I made a decision to, generally, only buy "HP" carts. Mostly because we had an HP color laser that eventually just went but ugly using generics.
Another short lived HP product in my train.
I know not exactly HP's fault but that cart thing was only part of the overall picture..
Ended up replacing it w/ the inkjet.. Still.. at the time.. couldn't find a height replacement.
So I'd buy gen hp carts off eek bay and stick them in..No problems
Well one day, while HP was doing the all too often "updates" they sort of SNUCK in a firmware patch that locked the cart ID to the current cart.
I never noticed since I had procured a fair supply of carts from the same seller.
THEN I bought a set more as was becoming needed and the printer refused to recognize them..
WRONG ZONE though all were internally coded US...but NEW US code.
SE the firmware "patch" just bricked my printer from new US carts.
After some research I found out this was done on purpose and in order to "fix" it...well telling you the convoluted ridiculous process one needed to go through to
get HP to unbrick my printer is also too long to tell.
But I as willing.. so started down the bureaucratic road for a solution ONLY to be told numerous times.. Sorry you are too late.. we are done fixing what we broke..
REALLY sad part was about 6 months before that I probably could have got HP to fix it BUT I waited till I exhausted my WORKING old stock instead of just tossing a few $100's of ink..
REALLY sad part.. The below question is a firmware bricked printer.
The HP "answer" is COMPLETELY wrong and irreverent..
https://h30434.www3.hp.com/t5/Inkjet-Printing/Incompatible-ink-cartridges/td-p/7137944
https://h30434.www3.hp.com/t5/Inkjet-Printing/bd-p/PostPrint
Go work for Brother.. BEST printers and software I have found.. YMMV AND, thankfully, they got one in my size finally..
We use a 1/2 doz of their small B/w lasers..for at least a decade now..mostly flawless little machines.
Got a 12 yr All in wonder Brother b/w laser behind me as I type and though a bit "grindy" sounding atm
Has never let me down Brother or not brother supplies
Now nothings perfect..and YMMV..
The indicated cartridges are not intended for use in this printer
Google search term..
https://h30434.www3.hp.com/t5/Inkje...intended-for-use-in-this-printer/td-p/6254703
NO.. no they won't I do have proof..
UH uh.. won't do you any good..not since 2018..
https://h30434.www3.hp.com/t5/Inkje...not-support-z10-cartridge/m-p/7134178#M804153
Bob tried to get mine escalated.. India ( I assume) told me sorry you are out of time..
END of my time w/ ANYTHING HP ..
Somewhere in there is my posts (not that link but the site..)
BTW: Need a full set of Z10 unexpired carts.. let me know..
as to the printer.. well lets say life just isn't safe..
https://h30434.www3.hp.com/t5/tag/regionalization/tg-p/board-id/PostPrint
Gorey tales..
Well goll ee appears one can STILL get it fixed..for some..
Believe me I tried twice and twice w/ csr emails and twice on the website..
Doesn't change my opinion one bit though. They still bricked tons of printers and made the fix obscure and convoluted
sorry Dana to go O/T