Ron Reefman
Lets Go Snorkeling!
Reef Squad
Excellence Award
Reef Tank 365
Article Contributor
Tampa Bay Reef Keepers
MAC of SW Florida
I don't know if you want testimonials in the forum, but here is mine.
Yesterday my shipment of Marco Shelf Rocks from Premium Aquatics arrived. I have to give them a big THANK YOU!
It took 2 calls. The first was to Luke who was busy and I think misplaced my request. The second was a few days later after nobody called me back about how much my order cost. This time Michelle took my request. Ten minutes later she had hand picked out 5 pieces, weighed them and called me back so I could pay. She got them shipped right away!
First, they were willing to pick out 5 shelf rocks that are all 12" or more long. And then the way they packed them was incredible! Each individual rock was wrapped in a couple layers of bubble wrap. Then they did 3 or 4 wraps of the stretch wrap in each direction over the bubble wrap to hold it in place. Then they put them in a big 16" x 16" x 16" box and packed a ton of packing paper around them. These rocks were not going to move inside this box.
Needless to say, the rocks arrived in perfect condition.
Thank you Michelle!
Yesterday my shipment of Marco Shelf Rocks from Premium Aquatics arrived. I have to give them a big THANK YOU!
It took 2 calls. The first was to Luke who was busy and I think misplaced my request. The second was a few days later after nobody called me back about how much my order cost. This time Michelle took my request. Ten minutes later she had hand picked out 5 pieces, weighed them and called me back so I could pay. She got them shipped right away!
First, they were willing to pick out 5 shelf rocks that are all 12" or more long. And then the way they packed them was incredible! Each individual rock was wrapped in a couple layers of bubble wrap. Then they did 3 or 4 wraps of the stretch wrap in each direction over the bubble wrap to hold it in place. Then they put them in a big 16" x 16" x 16" box and packed a ton of packing paper around them. These rocks were not going to move inside this box.
Needless to say, the rocks arrived in perfect condition.
Thank you Michelle!
