• Thank you for visiting the R2R Marketplace! Please consider becoming a Supporting Member today! In addition to all the perks of becoming a supporting member, this notice will also be automatically removed! Click here for more details and Happy Reefing!

THAT FISH PLACE THAT PET PLACE REVIEW

What has been your experience at this LFS in Lancaster Pa ?

  • Great

    Votes: 3 27.3%
  • Good

    Votes: 3 27.3%
  • Poor

    Votes: 2 18.2%
  • Very poor

    Votes: 3 27.3%

  • Total voters
    11
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

Brad Miller

Valuable Member
View Badges
Joined
Apr 29, 2018
Messages
1,511
Reaction score
4,823
Location
Dover, Pennsylvania
What state or country do you live in
Pennsylvania
Rating - 0%
0   0   0
Located on Centerville Road in Lancaster PA. (I live about 25 miles away from there)
This was a family owned business since 1973 and in 2015 was sold to long-time employees Rick and Chrisi Amour.

I’ve been going here for many years now, and in the last couple of years I’ve seen in a steady decline in the quality of care taken with their fish and coral selections offered. (the company still does a very good job with dry goods, pet food and everything else they do, while staying very active in the community)

My visit there today was most likely my last.
I called this morning to check stock on a Tomini Tang, that I saw they had on their internet site.
I asked a few questions about the Tang and the young gentleman later agreed to place one of them on hold for me to stop and look at after work.

They had 2 juveniles that came in about 4 days ago and were in separate tanks (all tanks are on one saltwater loop)
I asked what they’ve been feeding them and was told that they feed all their fish the same frozen mysis shrimp. (no algae or nori for the tangs)
The one would spit out the mysis while the other seemed to eat it, I thought...that’s ok, normal for that.
After looking closely, the one that spit the mysis out had a white spot between his eyes and up a bit.
The other had some white dots on his back side.
We scooped up the first one and put him under an led light to reveal his sides and face mostly covered in ick.
We did the same with the second one and he was worse.
(Obviously no quarantine procedure for new arrivals is in place)

I then asked if they could quarantine one to treat and to call me when he is clean.
The other young gentleman in charge said he didn’t know if he could hold them that long, to which I asked....why not?

His answer floored me....he said that the fish would definitely sell over the weekend as it is and he knew the manager would not do what I had asked.

Wow...ok....what do I say to that....let me tell you what I said...

I said...”you would put this fish back in the tank with ick and sell it to someone as it is ?
You don’t know how sick this fish really could be and you would do that ?”......his answer was ....yup, you guessed it...”yeah, it will sell, someone might buy him and treat him themself too.”

This was the last straw for me in this place when it comes to any fish and livestock here.
Thought I would share this with the R2R community in case someone wanted to know how a local guy has seen the decline in care of their livestock.

Coral frags are neglected every time I’m in there too, I stopped in a couple weeks ago and noticed most are freshly glued and tank is very dirty. I asked the lady about the condition of the tank and she said...”yeah were really running behind on that”

Reminds me of what we call a “chop shop,” although they order in everything and don’t cut their own frags.

Sad, to see this happen to my only LFS worth anything anymore, to decline to this substandard mentality.
 
Sorry about that. I dont know them, but I am from philly and went to Lancaster and Amish country a lot. You build a connection and get used to something and it changes.

Happened to my favorite restaurant, once they changed owners, down hill.
 
That’s a shame. I’ve been there several times on aquarium club group trips. They used to be one of the best shops in the northeast, and were definitely pioneers in the mail order side of the hobby.
 
Started seeing this issue about 2 years ago and watched it decline since then. Been going there for over 20 years and I still go for dry goods and they still have good pricing on that. I go in the fish room every visit hoping things are on an upswing but I haven't seen that as of yet.
 
We used to pack several cars with my buddies back in the late 80's when I was in college and take the two hour drive to Lancaster to stock up a couple times a year. At that time it was nothing but fish and fish supplies, and they were usually in remarkably good health. I was just there two weekends ago and picked up a coral beauty. He is currently in my hospital tank getting treated for velvet. The other fish I bought there this year are fine.

They used to have marine biologists on staff, not sure if they still do, but I do know that the employees actually selling the fish are all high school or college kids. They seem to have some training in marine fish but many have no clue. Like you Brad I blame the ownership and whoever is actually overseeing the fish. Sadly I definitely see what Brad is seeing.
 
I'm gonna revive this thread,

My experience is this:

Most people are fairly knowledgeable. Most of the people are also lazy. The frag tank is dirty and has bryopsis. The fish are fairly well taken care of and the tanks are not super dirty. The care is not up to what I particularly like, but its the only half decent LFS around for me. To address your point about ich, I don't know what their protocol was when you were in their, but now all of the fish are treated with hyposalinity and therapeutic copper levels. All in all, it HAS gone downhill. I'd give the store a 7.5/10.


(I was there yesterday)
 
Maybe someone needs to contact Rick and Chrisi Amour and let them know what's taking place. 99% of owners haven't a clue what goes on when they're not present. If it was my establishment, the "young gentleman" would be shone the door, then manangement would need to explain how this could happen and their fate(s) would be based on their answers.
 
Maybe someone needs to contact Rick and Chrisi Amour and let them know what's taking place. 99% of owners haven't a clue what goes on when they're not present. If it was my establishment, the "young gentleman" would be shone the door, then manangement would need to explain how this could happen and their fate(s) would be based on their answers.
Great Idea! I may contact them tonight!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
Back
Top