The Mindstream is DEAD!! I'm getting mine soon!

BRS
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That is not good news.. I was told Oct 11th that week will ship and that it was on the floor being produced. And now your looking at 13 weeks. This is nuts.
 
Chewy.com
I was thinking of getting one but this isn't sitting well with me. Has MS posted anything on their site or social media regarding delays? Communication is important when there are issues like this. Silence is a PR killer. :(
 
Top Shelf Aquatics
I called Mindstream - and spoke with them - My unit was ordered 8/21 - they said it will ship in 2 weeks. They said they had a huge demand right at the start - and are getting caught up with that demand. There is no 'problem' with the unit that is delaying shipment (again per a phone call with them). Based on what I heard - I am not (at all) concerned.
 
MnFish1 said:
I called Mindstream - and spoke with them - My unit was ordered 8/21 - they said it will ship in 2 weeks. They said they had a huge demand right at the start - and are getting caught up with that demand. There is no 'problem' with the unit that is delaying shipment (again per a phone call with them). Based on what I heard - I am not (at all) concerned.
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When did you call? I fear emailing them again, every time I have they push delivery another month out. I ordered the first day it was open to the general public.
 
Deltec
rushbattle said:
When did you call? I fear emailing them again, every time I have they push delivery another month out. I ordered the first day it was open to the general public.
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PS - I also mentioned the chatter on this site - and suggested that perhaps they could be more 'active' - There are a lot of forums, etc for them to monitor. I asked him specifically - I just want to be sure that there is not going to be a several month delay - and he again repeated that he thought mine would go out within the 8 week timeframe.
 
My order has been pushed back 3 times now. As far as I no there's no orders going out wich leaves me to believe there is something going on in the process line but who knows there not letting any information out.
 
Watching... I plan for the Mindstream to be my next big purchase but won't order until the backlog is reduced. Also want to see how it works out for @MnFish1 placing his in his sump.
 
Deltec
Darrell Brady said:
My order has been pushed back 3 times now. As far as I no there's no orders going out wich leaves me to believe there is something going on in the process line but who knows there not letting any information out.
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Based on my conversation with them this morning - they are shipping every week - and have been.
 
Let's say by now they should no how many they are shipping out a day it should be simple math of noing when someone is going to get there order yet they keep pushing the orders back at least mine an the others that are posting in here.
 
Darrell Brady said:
Let's say by now they should no how many they are shipping out a day it should be simple math of noing when someone is going to get there order yet they keep pushing the orders back at least mine an the others that are posting in here.
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Yeah, I’ve been pretty patient but I’m glad at this point I have 6 months to dispute credit card charges. We are half way there already. I had to call them out on Instagram, it frustrated me that they are out drumming up business and giving discounts when they can’t ship an order from the first day.
 
AS
They told you two weeks..???? hmm... i am hearing 12 weeks.. Getting caught up.. Time will tell. I am now on the fence of cancelling my order.. it has been pushed back and pushed back.
 
rushbattle said:
Yeah, I’ve been pretty patient but I’m glad at this point I have 6 months to dispute credit card charges. We are half way there already. I had to call them out on Instagram, it frustrated me that they are out drumming up business and giving discounts when they can’t ship an order from the first day.
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What is their instagram page?

Capture.PNG
 
Top Shelf Aquatics
I hate the monthly subscription business model and limit my support of businesses using it to the bare minimum. For this reason, they can go kick rocks. While it doesn't appear to test as many perameters, Coral Vue's forthcoming monitor/dosing combo looks very attractive.
 
Darrell Brady said:
Let's say by now they should no how many they are shipping out a day it should be simple math of noing when someone is going to get there order yet they keep pushing the orders back at least mine an the others that are posting in here.
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Seriously - have you ever heard of the old saying 'the squeaky wheel gets the grease'? Call them - I get a live person every time I called (pressed Option 2) - question about my mindstream (granted it may not always be possible) - but Call them and press them. Talking about it here may not be the best option?
 
Darrell Brady said:
Let's say by now they should no how many they are shipping out a day it should be simple math of noing when someone is going to get there order yet they keep pushing the orders back at least mine an the others that are posting in here.
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Reply - like I said in my post - I believe (maybe misunderstood) - they ship weekly. Because - he looked and said - definitely not this week - probably not next week - should be the following.
 
ironman187 said:
I hate the monthly subscription business model and limit my support of businesses using it to the bare minimum. For this reason, they can go kick rocks. While it doesn't appear to test as many perameters, Coral Vue's forthcoming monitor/dosing combo looks very attractive.
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What test kit 'model' doesnt require repeat purchase of reagents, etc? Im just curious - because they all do - now - maybe theirs is more expensive than it should be - IDK - but this seems to be odd. It would be nice if you described why you think coralvues monitor dosing combo looks attractive, when its coming out, whether there will be a delay *(like there has been with trident - due to high demand), whether its accurate, how much maintenance is required etc (note - not a snarky question - but a real one) - though discussing it may 'derail the thread'. Coralvue, IMO - is not exactly a 'sure thing' either.
 
BRS

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%

  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%

  • No.

    Votes: 26 37.1%

  • Other (please explain).

    Votes: 3 4.3%
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