The site?.

Leadfooted · May 23, 2019

Davy Jones said:
I didn't say it was a fun process lol however the reason it is so often recommend is due to the number of photos and other cached items that get saved in your browser these days to make pages "load" faster.

Or as said above, you can try using Firefox or another browser. Firefox works better than Chrome for me in most things these days as well

I should've said and maybe it'll help BRS, I use Safari on my MacPro. The fact that it's becoming more and more suggested probably means I should just sort of swim with the fish and find a more convenient way to access my saved passwords. Plus, If I'm going to stand a chance at some popular live sales , speed's key and I should be clearing caches just prior anyways.

Bulk Reef Supply · May 23, 2019

Leadfooted said:
I should've said and maybe it'll help BRS, I use Safari on my MacPro. The fact that it's becoming more and more suggested probably means I should just sort of swim with the fish and find a move convenient way to access my saved passwords. Plus, If I'm going to stand a chance at some popular live sales , speed's key and I should be clearing caches just prior anyways.

Browser and operating system help, thank you. I'll conference with our tech team and see if we can identify a cause for the slow down.

Saveafish · May 23, 2019

Bulk Reef Supply said:
Browser and operating system help, thank you. I'll conference with our tech team and see if we can identify a cause for the slow down.

Mean while MD and PA sales are up 38%. ( take your time ) You don't need a conference, you go to the IT guy and say, fix this now. ;Jawdrop

Camaro Show Corals · May 23, 2019

I just tried to place a order and couldn’t even do it without the site crashing on my phone.

Opus · May 23, 2019

Saveafish said:
Mean while MD and PA sales are up 38%. ( take your time ) You don't need a conference, you go to the IT guy and say, fix this now. ;Jawdrop

How are they supposed to fix a problem they can't recreate? The BRS website works great for me at home and at work. That is on Windows 10 using Explorer, Chrome and Firefox.

Scurvy · May 23, 2019

I wouldn't say its bad enough to make me shop elsewhere but it does happen to me on multiple windows machines, IOS tablet and phone at work or home using Firefox and Explorer. 100meg up/down at home and gigabit at the office w/ a 10gig internet pipe. Other pages load in a flash in comparison while lately BRS hangs a few seconds at a minimum to sometimes locking up completely on me.
Tricky to find a root cause but good to let them know at least.

AdamNC · May 23, 2019

I have no issues on my iPhone XS or my 7 year old Win7 Alienware PC. The only time I notice slow downs is when they are doing live sales. I’m on Spectrum 100x10 speed using a Technicolor combo modem.

scriptmonkey · May 24, 2019

No issues Samsung s10 plus using chrome.

Cyricdark · May 25, 2019

When I'm on my phone if I use the Chrome browser sometimes it seems slow like that and other times it works fine. If I use the Firefox browser on my phone it always works fine and anything I do from my home PC Firefox or Chrome, I don't guess I've ever tried Internet Explorer, it always works fine.

OneFish · May 25, 2019

As a person who probably browses BRS daily, cause I’m obsessed with new, shiny things (like a child), I can say that I have noticed that loading different pages has started to take longer then they used to. It is usually when I browse on my phone (iPhone, safari), but not so much on my laptop (HP, chrome). It does not bother me enough to deter me away by any means!

OneFish · May 25, 2019

As a person who probably browses BRS daily, cause I’m obsessed with new, shiny things (like a child), I can say that I have noticed that loading different pages has started to take longer then they used to. It is usually when I browse on my phone (iPhone, safari), but not so much on my laptop (HP, chrome). It does not bother me enough to deter me away by any means!

Bulk Reef Supply · May 29, 2019

Hi everybody,
I just wanted to follow up on this thread. Our IT guys have identified a few things that should help the individual pages load a bit faster, so hopefully the community starts to see that as well. We've also identified a few other changes that we'd like to make to improve the "glitchy" website behavior and we hope to get that all fixed up in the coming days.

Leadfooted · May 29, 2019

Bulk Reef Supply said:
Hi everybody,
I just wanted to follow up on this thread. Our IT guys have identified a few things that should help the individual pages load a bit faster, so hopefully the community starts to see that as well. We've also identified a few other changes that we'd like to make to improve the "glitchy" website behavior and we hope to get that all fixed up in the coming days.

Good to hear! I'll be shopping over the weekend

Leadfooted · May 30, 2019

Wow! FAST FAST FAST! Guys and Gals they fixed it!

ajhudson15 · May 30, 2019

Leadfooted said:
Wow! FAST FAST FAST! Guys and Gals they fixed it!

well im glad it worked for you. I have tried my phone, internet explorer, and chrome and still super slow. anytime I click to go to another page it takes at least 30 seconds for me to be able to scroll down. and yes cache and everything has been cleared multiple times.