Agreed, EcoTech service/warranty policy is above all others. They were super fast turning my pump around as well.
One thing I have noticed that I will need to call EcoTech on to make sure I'm not doing something wrong.....If you look at the description of the cycle that is Nutrient Transport Mode, it is described like this:
EcoSmart NTM (Nutrient Transport Mode)
[FONT=Arial,Arial][FONT=Arial,Arial]In this EcoSmart mode, water is circulated in a two phase program to promote maximum health and nutrient export, as well as increased growth for sensitive corals such as SPS. In this mode,your EcoSmart master driver will be purple and your slave driver will flash white/orange/teal and indicate its speed by the LED strip. The third and fourth LED’s will indicate which EcoSmart mode you are in. This mode is represented in the image below:[/FONT][/FONT]
[FONT=Arial,Arial][FONT=Arial,Arial]Phase one, or the wave phase, consists of the pumps pulsing at an expanding frequency so as to achieve a resonant wave in any aquarium at some point in the pulse cycle. If you have already tuned a wave form into your EcoSMART driver by using the auto-tune function in Short Pulse Mode, this saved resonant wave will automatically be used during phase one of the this mode. The pulsing serves to raise debris and detritus from the bottom of the tank and behind the rock work, where it will then be migrated out from the water column and into your overflow during phase two.[/FONT][/FONT]
[FONT=Arial,Arial][FONT=Arial,Arial]Phase two, or the nutrient transport phase, begins a flushing cycle to export nutrients and debris in the water column which can then be captured by your protein skimmer or other filtration equipment, effectively removing it from the aquarium and increasing the overall health of your tank. [/FONT]
[FONT=Arial,Arial]To maximize the effectiveness of this mode on your aquarium, your pumps should be positioned in the traditional EcoSMART configurations, with at least two pumps opposite each other on each side of the tank, and one or more on the back wall. The graph below represents this: [/FONT]
It says you have the ability to use your own saved wave if you choose to. When I program my wave, I program it in Synch mode because I get a much better wave than if I do it in anti-synch. When I switch to NTM and put the slave drive in orange (it is on the opposite side of the tank as the master) it is supposed to use my saved wave I just created but instead it starts the phase 1 portion of NTM with the drives in anti-sync, which is not the wave I programmed. Hopefully this is something I'm doing wrong during the programming and they can correct my mistake. It will be a bit of a disappointment if I can't use the wave I tuned though.
I'll pass along what I find out when I call....
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