• Thank you for visiting the R2R Marketplace! Please consider becoming a Supporting Member today! In addition to all the perks of becoming a supporting member, this notice will also be automatically removed! Click here for more details and Happy Reefing!

Top Shelf Aquatics with Top Shelf Customer Service

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

ShawnSaucier

Well-Known Member
View Badges
Joined
Jul 25, 2011
Messages
885
Reaction score
543
Location
Lake Mary, Fl
Rating - 0%
0   0   0
My job has me traveling around the world for months at a time. Luckily my wife has some interest in our tank and in helping with the day to day when I am away.
This Saturday my return took a crash and of course I’m 5000 miles away. Due to time differences my wife and I were not able to chat until late afternoon on Sunday. But it’s defi not the message you want to wake up to. I asked to call the crew at Top Shelf Aquatics, as Kevin and Alex have always offered support for the just in case..
And they really took care of the situation. They had their man Kyle come out, he really made my wife feel comfortable with his knowledge and attitude. This is not something that we have found common in other past situations with other shops.
I can’t thank them enough, and of course it makes me feel even more confident in where I spend my money.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%
Back
Top