Trident Controlled Dosing Automatically Resets When Alk or CA changed

[mcola78]

Anyone else run into this issue? When I try to activate controlled dosing for CA on my Apex Fusion App, and click the send information cloud icon, it works no problem at all. Go back to check and it is locked in. Then, when I go to do the same for Alk, and hit configure, it saves for Alk too, BUT resets CA back to factory settings. Try this in the reverse too and then it resets Alk. What is going on here? I can only save one of the two controlled dosing parameters but not both.

 

[leepink23]

That’s the first I have read of this, mine works no issue so I can’t help but hopefully someone can. #DarthSimon

 

[mcola78]

That’s the first I have read of this, mine works no issue so I can’t help but hopefully someone can. #DarthSimon

Thanks. I just checked my app again and now both automatically reset to factory settings on the controlled dosing overnight. hmmmm

 

[rkpetersen]

I've never seen this happen as described.
One thing - Make sure you're using the pull down menu to select which parameter you're controlling with each DOS pump head. I have seen a friend not do this correctly and wind up controlling the calcium line with alkalinity parameters. During beta, I requested that each graphical DOS display show more detail about the control parameters it's operating under, but this hasn't been implemented.