Trident FAQ (official)
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TX_Punisher
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It’s tested twice and shows no results for any tests. Just 0,0,0. It’s putting out Reagan’s in the waste line and running the latest software (15) and shows its testing in fusion but showing no results???
TX_Punisher
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Can you walk me through that? Couldn’t find that option. But I see how a linked line is easy to do.
Snookin
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Get Started | Trident Troubleshooting
Trident Troubleshooting: Preface This guide will help to resolve Trident errors than can occur with the operation of the Trident. It is important that you complete this troubleshooting before contacting Neptune Systems. While Neptune Support would be happy to take your call if you are having...
www.neptunesystems.com
TX_Punisher
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I’m not getting any errors. Just no results. It shows it is testing by the way.
lactose
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Has it always shown testing or has it said 'idle' after a test run yet?
TX_Punisher
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It does show idle
Correction: 0.00 is less than 7.3 so it’s showing an alarm for that.
Correction: 0.00 is less than 7.3 so it’s showing an alarm for that.
lactose
Active Member
And you do it off the tile by clicking on the gear icon and then configure -> schedule
lactose
Active Member
Question: I have a new scenario. My Reagent B and C are both out/empty and I need to replace them.
Every other time this has happened my reagent A (second bottle for that batch) was empty as well or darn near close so I replaced all three in one shot and then calibrated 72 hours-ish afterwards.
This time though my Reagent A is still got 32%/~40 tests left. What would you do - replace all three as I normally do or just B & C? I am leaning towards all three (and then calibrate later as normal) but was curious what has worked for others.
Thanks!
Every other time this has happened my reagent A (second bottle for that batch) was empty as well or darn near close so I replaced all three in one shot and then calibrated 72 hours-ish afterwards.
This time though my Reagent A is still got 32%/~40 tests left. What would you do - replace all three as I normally do or just B & C? I am leaning towards all three (and then calibrate later as normal) but was curious what has worked for others.
Thanks!
Snookin
Well-Known Member
Replace just B&C. Then, click the gear in top right of Trident on apex fusion, then click Trident at the bottom, scroll down to reset and select B&C. Upload and they will reset. Then go back in do the same but prime instead of reset.
Neptune needs a task for this but this works.
Siasl
Community Member
Up and running with it... 7 days in and just turned on automatic dosing control.
One ? - (and this may open a can of worms) - the Neptune Target Levels for Alk / Ca / MG are different from the Randy Holmes Farley Bible numbers (somewhat joking here) as well as actual saltwater. If not already addressed - what was the thinking as establishing those a new standards?
One ? - (and this may open a can of worms) - the Neptune Target Levels for Alk / Ca / MG are different from the Randy Holmes Farley Bible numbers (somewhat joking here) as well as actual saltwater. If not already addressed - what was the thinking as establishing those a new standards?
Brett S
Valuable Member
The same thing happened to me last time and I just replaced all three. I figured that saving the extra A wouldn’t really buy me much since you need to buy the reagent as a kit with all three anyway, plus doing it all at once meant that I wouldn’t have to go back in a week or two just to replace the A.
