Trident FAQ

[pdxmonkeyboy]

An update would be nice.... maybe I will catch a glimpse at MACNA this year.

 

[LEOreefer]

It’s the Erie calm before the storm. It has to be close since BRS is listing it on there website as “ coming soon”. I just want to see the real reviews from reefers on how accurate it is.

 

[tastyfish]

For ease of reading, here is the direct quote from Neptune’s Facebook page....

“PRODUCT DEVELOPMENT UPDATE

TRIDENT
We know many of our Control Freaks are eagerly awaiting the Trident that we unveiled last year at MACNA. And social media has been chattering non-stop asking for an update. Well we'll just will come right out and say it — it looks like we are slipping about three months on this product. This means that our Neptune Systems Insiders (NSI) should be able to get their hands on a Trident in 2-3 months. Our development teams have been working non-stop on this product. Technologically everything is rock solid - we've just have had some hiccups in component sourcing and manufacturing areas. A new production prototype of the Trident will be shown at Reefapalooza (RAP) in Orlando on April 7-8 so if you want to see it in the flesh, make sure to come out to that event.

Just giving this a bump, presuming all is going to plan, according to the above info, NSI testers would be getting theirs June, then say 3 months testing? So end of Q3/start of Q4 would be the earliest as a release date, I would imagine.

 

[markstubb]

Speaking of NSI, did anyone that applied during the "form isn't working" application phase last month get any sort of notification of acceptance?

 

[pdxmonkeyboy]

It would be nice if you get a "we recieved your application" email. But from what i read you only hear something if you are selected. Is this correct?.

Which I am not sure how i feel about as the application wasn't just checking boxes and hitting submit

 

[markstubb]

That's sort of why I was asking. Since the form wasn't working right for days on end, I'm not really sure if I ever actually applied, other than what the web site told me. I tried to apply 50 times when the site was broken, but only did it once after it said it went through. Have no idea if it really went through, though

 

[Pelagic One]

All I want to know is if Dr. Randy Holmes-Farley has a Trident in his home lab, yet. If he comes on here with an affirmative product review, I’ll delve into my coral piggy bank when my wife’s not looking.

If not, I’ll continue to invest in Hanna!

 

[DarthSimon]

I think the application forms finally got fixed and it worked for most.... Still haven't heard anything...... Can't wait to see the Trident up close... This is gonna be the ultimate in control to have the ability to dos alk/Calcium/mag levels on the fly.... Alexa integration should be cool too... I can't tell you how many times my hands have been wet doing maintenance and my iPhone Touchscreen just wouldn't work... A Quick shoot out to an EccoDot commanding outlets would be insanely helpful

 

[raultsu]

Any news from RAP?

 

[Greenstreet.1]

Around October they said at RAP so that means December to me.

 

[tastyfish]

It seems everyone is coming away with a different story from a different Neptune rep on this. I've heard three different dates so far. An official line from Neptune would be useful, but they may not be in the position to do so yet.

They were looking to release to NSI in Q3 I believe? So late Q4 for production release in the US would be likely (given no issues in NSI testing), and release outside of the US some years later... lol

 

[Mark Gray]

Can't wait Decmber will be ok for me my dog needs to buy me something good for Christmas

 

[Greenstreet.1]

I have been without it for years so I don’t mind the wait.

 

[Oberst Oswald]

Two rep's at show told me end of the year.

 

[DarthSimon]

Heard all the same info... Believe me, they want to sell it to us customers.... I think they are taking their time and will get it right.
I personally don't want a rushed product..... In the future integration with the DOS and Trident to adjust your levels will be sensational!!

 

[Oberst Oswald]

For some who did not read it... here is a thread with a little more info https://www.reef2reef.com/threads/trident-makes-apex-the-best-controller.405424/#post-4850992

 

[Reefpuck]

 

[TheHarold]

Heard all the same info... Believe me, they want to sell it to us customers.... I think they are taking their time and will get it right.
I personally don't want a rushed product..... In the future integration with the DOS and Trident to adjust your levels will be sensational!!

I agree, but the product announcement were definitely premature. I bought my apex 2016 because trident. Now GHL has an alk moniter ready to go. I still prefer apex and am glad they delayed the release if it was not ready though

 

[Az reefer]

I agree, but the product announcement were definitely premature. I bought my apex 2016 because trident. Now GHL has an alk moniter ready to go. I still prefer apex and am glad they delayed the release if it was not ready though

There was a ghl monitor for sale in the threads for 250. They retailed at 1200. If thats any indication, Id wait on the Trident to be released. Neptune has quality products that they stand behind. I dont think they want to risk prematurely releasing such a vital component that could potentially still have issues. Patience is key!!! Happy reefing!

 

[themcfreak]

I think it should also be remembered that Trident is not an Alk monitor. It monitors all 3.