Trident FAQ

WWIII · Apr 24, 2019

Dr. Reef said:
does this mean you are not going to tell us when Trident Ver. 2 (Nitrate, Phos, Potassium) is releasing?

Just a simple reagent and programming switch right!? Boom Trident measures anything you want! Maybe?

TTNuge · Apr 24, 2019

Terence said:
Getting closer... Maybe we should wait for MACNA 2019

a

Since the TCMAS Frag Swap this weekend is obviously a bigger deal than MACNA it makes sense to release it on Saturday and have them immediately available to buy then!!!!!

WillH · Apr 24, 2019

We are pretty close to 2000!!!

Dr. Reef · Apr 24, 2019

WWIII said:
Just a simple reagent and programming switch right!? Boom Trident measures anything you want! Maybe?

Once Trident is out and bug-free it should be just that simple. switch programming and reagents... i really hope Neptune comes out with Ver 2.

reeferKen · Apr 24, 2019

Can the Trident run off the $500 dollar model apex with no other module to buy? Thanks in advance.

Dr. Reef · Apr 24, 2019

reeferKen said:
Can the Trident run off the $500 dollar model apex with no other module to buy? Thanks in advance.

You can simply buy the Apex 2016 brain only for $399. And when trident comes out buy a power supply and aquabus cable. (cheapest route)
or you can buy the higher amount package with 1link port and use it that way.

MnFish1 · Apr 24, 2019

ryboy707 said:
Then don’t buy it period. Do you really think you whining about how “unnecessary” daily testing is will make Neptune totally revamp the whole trident concept??

I guess I didn't make my point clear - I have said previously - and will say it again. I like 'data' and science and may well buy one LOL so I don't get your point (at all). Not thinking that daily testing is 'necessary' doesn't mean that the product shouldn't be bought.

MnFish1 · Apr 24, 2019

Thales said:
Why are you standing up straw men?

In context - my response was directed at someone touting the benefits of testing 3 elements as a reason to buy a Neptune product and using that to criticize someone that bought a product that only tested Alkalinity. So - I don't think its a straw man argument. Nor is an argument why NOT to buy a Trident. That post was specifically to state my opinion - that the reason to buy a Trident is not that it can measure Mg and Ca. The main reason is that it measures alkalinity - the other 2 are thrown in, other reasons are compatibility with Apex, the relatively low cost, etc. There are many reasons to buy the product including the method by which alkalinity is tested.

Terence said:
At this point I don’t get why some people come here to this thread and burn calories discussing the merits of the basis around which the The Trident was designed - and then do so with false assumptions and inaccurate information regarding other products. This thread’s purpose was simply to provide a place where frequently asked questions about the Trident are answered to the best of my (and NSI members) abilities.

Im not trying to be offensive or negative about the Trident or the other product - nor was I trying to praise the other one. The reason the thread goes here and there is that its been months since the original FAQ post went up. I'm not expecting an answer to this question - and I think it has been answered elsewhere - but (anyone can chime in) - what is the benefit of testing Mg even daily?

Terence · Apr 24, 2019

MnFish1 said:
I'm not expecting an answer to this question - and I think it has been answered elsewhere - but (anyone can chime in) - what is the benefit of testing Mg even daily?

I think there are three reasons to test Mg on a regular basis.

One reason is that keeping an eye on your parameters, every week, is a good practice. Doing it manually is complete pain.

The second is that often we are using automation to dose Mg. A runaway doser or a faulty one can be detected much earlier.

The third is that having regular results coming in gives confidence on the number generated.

Even in a calcium reactor situation with dolomite you can see downward and upward trends much better with more data points.

Now, lastly, if the device simply requires daily testing to operate with precision, how much do you care? If you can look at your phone at any time, and know with certainty those three key values are in check, is there not significant value in that alone - in the release of anxiety - however absurd that may sound to some? And, if one never has to do anything but change out a bottle every two months to get those two numbers vs. pulling out the kits every week - a great number of people will not even do that?

We get it, this may seem like folly to a select few - and especially to those producing or already married to a solution that only does alkalinity - but for most customers we have spoken to, this is exactly what they want (asked for).

WillH · Apr 24, 2019

I can say that I wondered the same thing when I started automatic testing...and I agree with all above. Once you start seeing testing done on a set cadence, you will be comforted to know that other parameters are in place. At least I was when I did it. I do not test it as much as Alk, but I do test it twice a day to ensure nothing is going off the rails....and best part is....it takes 0 time to do.

MnFish1 · Apr 24, 2019

Terence said:
I think there are three reasons to test Mg on a regular basis.

One reason is that keeping an eye on your parameters, every week, is a good practice. Doing it manually is complete pain.

The second is that often we are using automation to dose Mg. A runaway doser or a faulty one can be detected much earlier.

The third is that having regular results coming in gives confidence on the number generated.

Even in a calcium reactor situation with dolomite you can see downward and upward trends much better with more data points.

Now, lastly, if the device simply requires daily testing to operate with precision, how much do you care? If you can look at your phone at any time, and know with certainty those three key values are in check, is there not significant value in that alone - in the release of anxiety - however absurd that may sound to some? And, if one never has to do anything but change out a bottle every two months to get those two numbers vs. pulling out the kits every week - a great number of people will not even do that?

We get it, this may seem like folly to a select few - and especially to those producing or already married to a solution that only does alkalinity - but for most customers we have spoken to, this is exactly what they want (asked for).

Actually - this makes perfect sense. I agree with everything you're saying. I dont know if you've explained it this way before

JeffB418 · Apr 24, 2019

Terence what is the estimated MTBF for this product? I was already told by a Neptune employee that the unit "most likely will not have any user serviceable parts except for reagents", that being said are we expected to buy a new unit every 2 years? every 5 years? every 10 years? I still am stuck on the fact it has a motor/dosing head which in other typical applications requires servicing for reliable long term operation.

reeferKen · Apr 24, 2019

Anyone have an idea on the warranty period? Thanks in advance.

Caravanshaka · Apr 24, 2019

@Terence, the pic of the warehouse with a bunch of Tridents makes them look rather large. Can you share the dimensions on the unit and how much space you need in front of it to be able to properly open it to change reagent bottles?

Thanks!

scriptmonkey · Apr 24, 2019

Caravanshaka said:
@Terence, the pic of the warehouse with a bunch of Tridents makes them look rather large. Can you share the dimensions on the unit and how much space you need in front of it to be able to properly open it to change reagent bottles?

Thanks!

Believe it was 4″W x 10″H x 12″D earlier in this thread.