Few of us are in the same boat.
The way I see it every week that goes by that one doesn't call the more I lose interested and other products become available to explore. I can understand Neptune's pipeline issues on product delivery due to the last minute checks and balances before releasing to resellers. However, this will not be a problem with other solutions using disks for example.
Not about which one is better but it will come down to availability if this isn't worked out shortly. The reason why that is important is because that is when people start to ask themselves if changing ecosystems makes sense. Many of us are waiting the trident because it fits in the Neptune apex controller landscape. Day by day that is eroding.
Side note - buying from third party isn't a smart option either since warranty isn't covered. At least that is what has been said by Neptune.
