The problem with this is that you are assuming that the other test kits are more accurate than the Trident. Neptune has given the accuracy and precision of the Trident when released. It is a much narrower margin than any other test kit or Hanna.
I used Hanna for years, alone with red sea and salifert. The results can be highly variable. In particular, the Hanna Calcium checker can be all over the place. I will preface this with stating that I have a degree in Biochemistry and did significant bench research. I know how to replicate results and perform chemical assays carefully and in a repeatable fashion and despite my using lab grade syringes, and better micropipette's I could not get the Hanna Calcium checker to give repeatable results. Yes they were close but never tight. Similarly, using red sea you are performing a classic titration and looking for a color change. It gets you in the ballpark and is reasonably accurate but not perfect.
When I received my first Trident, I ran it for a few days, then calibrated. I ran my other test kits on the calibration solution immediately afterward to compare to the trident and they were off. Even my Hanna alkalinity checker although close was off by an entire dkH.
So I would not compare the trident results to the results of other test kits in order to determine if the trident is accurate. That assumes the other test kits are superior which they are not.
I think your issue is that you did not calibrate initially. You asked in an earlier post why the Ca and Mg were ok....remember these are three different titration tests with three different reagents. The Ca and Mg have a wider margin of error than the Alkalinity. During shipping you do not know the effects of heat, motion, jarring , etc might have on the mechanism. Something could have happened that affected only the Alkalinity test which has a much tighter margin of error. Hence why Neptune recommends calibrating after a few days of use.
I have two tridents, one on my main system and another on my frag system. They have been working perfectly and providing very consistent results. I have calibrated with each 3 reagent change episode. I have it controlling my DOS additions of ATI essentials PRO. The stability I have achieved is far better than anything I was able to achieve in the past.
Happy Reefing!