Thanks for your posts about this. Let me try to help.
First, let me explain that our office has been closed for the holidays and so I have not been getting my forum alerts as I usually do. That is why I have not responded to the questions put to me yet on this thread.
I also want to say, that you for sending the PM to me. That is always a better way to get to me rather than in an open thread that I might miss. For now, I will respond here for everyone else that is following along on this thread.
Oh, one last thing before I address your alkalinity questions directly...For everyone here on this forum...the BEST way to get me to step in an help if you are having an issue, is to either email me directly at
[email protected] or to give me a call in the office at 413-367-0101. The reason I say this is NOT to avoid forums. As you have seen, I am quite active. It is because it is not easy, or even appropriate by R2R guidelines, for me to be doing lots of Tropic Marin product support here on the threads. So please try to contact me directly with specific product issues where I can help you best.
Now on to your specific alkalinity question... I am a big fan of Hanna Checkers. However, we have had a number of instances where they have pointed to low alkalinity, in freshly mixed salt water, that turned out to be not correct. I don't know why this happens. There could be a number of reasons, and I am not pointing a finger either to the Hanna checker directly or to you as the user. I'm just stating that I have seen this to be the case more than once. In those cases, samples of salt, directly from the customer, proved to be in the normal alkalinity range. More importantly, it turned out that the salinity of some of the systems being maintained, in those instances, were in the high range as a result of the checking over the past period of time.
I am not saying that this is the case on your instance. However, the last 4 times I have had this complaint come into the office, and was able to get samples of salt from the customer to check the alkalinity, this has been the case. So I want to just say... I would approach this situation with a little caution. If you do find that there is an inaccuracy in your results, please DO NOT correct it immediately. Corals NEVER like fast changes even when going from bad to good. I would double or triple test your alkalinity with other methods. Reagent test kits are pretty good in most cases in relation to alkalinity. I wouldn't even think about making any changes of anything until I verified the alkalinity result with at least two different reagent kits. This is one of those situations when reefing friends and your LFS can really be helpful.
In the end, I am available to help no matter what you find out. I would love to get the lot number, of your salt bucket, just because it always is a good idea for us to check our batch controls whenever there is a question. And a call or email will enable me to help you directly figure out what is going on.
I hope this is helpful.